Desert View Senior Living

It truly is unfortunate that families that don't have an understanding of the regulations for assisted living or ex-employees intent on trying to influence the reputation of any community by posting a negative review are given a public platform that cannot be regulated. Responding with full disclosure would be inappropriate on a public basis.When choosing a community, look at all resources and reviews and get the big picture when making a decision. To help clarify regulations, Assisted Living is regulated by the State of Nevada and are not medical models. For example, they do not do x-rays, cannot diagnose a medical issue, and do not maintain medical files on a resident as those are private issues maintained by the resident and their physician. Assisted Living may facilitate a call to 911 for the resident who may appear to be needing medical assistance but they cannot perform a medical act or prevent a resident from seeking medical attention. It is the right of the individual or their designated Power of Attorney to make any decision pertaining to their health. Assisted Living provides standby-assist only, providing assistance with daily life skills and should not be confused with nursing facility's. In addition, a residents personal health care information is protected by law and we do not disclose information regarding care to any individuals to family member without their consent.

I very disappointed with how they took care of my sister. She asked the nurses several times to check her temperature for she was feeling not well. They ignored her request for 3 days and was taken by ambulance on the fourth day for she had a high fever that almost killed her. Now she has an in infection in her body. She was undergoing chemotherapy and was going on her 4th session. Now she can't have it done because of the infection. I am very very upset. You folks will be hearing from my lawyer. You folks neglect a patients care. I demand her money back for she trusted that your place was a safe place to go and be taken care of. How dare ya folks to ignore the people there . Not only that but I was reported that the food there is low class frozen food and it was not given to the patients it was almost thrown at them on the table. Also going through her room when she wasn't in it. You folks need to contact me or else I see an attorney. Thanks for reading but no thanks on your caregiving. No ratings from me and people that reads this please look closely before sending any member of your family there. The price is way to much also for the care they give. So long.

I work for this company and I thought I was blessed to be recommended but they are far from a blessing managment is always pressuring the caregivers to do better but they do not lead by example they are extremely money consuming they dont really care about the true care or nature of your families who resides there....They are always short of staff out of state regulation the poor people in memory care dont even have options to decent beverages for them they either get sink water with ice or water down juice while the aL side has options to all kind of drinks they never have supplies for the residents in regards to incontinence.... memory care is force to do childish boring activities In memory care they dont ever take them on rides or real adventures...In my 7 months there a total of almost 5 or 6 people quit with even some years with the company...They promise evaluation and raises it will never happen they do not appreciate there employees and they definitely do not appreciate your families whom live there it's all about the money so before you move your family members there consider some where else and they will try and justify why I even gave my opinion but believe me I was inside its facts!!!