Destinations Alexander

When me and my husband came to apply for a place, the staff were very helpful and helped us get the unit that would best for our income bracket. The maintenance supervisor(Jose) and his crew are very hardworking and they keep the place beautiful. Thank you to all the employees of Destination Alexander.

I have lived here for two months. My work orders where done in a manner where it was convenient for myself and maintenance. However, something happened to me that was very personal and the community stepped in to help me. I had in Epileptic Episode. I was on my walker going to the mail room. People saw me and did not understand what was happening. I usually am exercising in the fitness center. Thecommunity ran towards me trying to help me. The office Management came out of the office. People calling the ambulance Rosalind, Sophia, Jaejae all where helping me the ambulance came, the Fire department.Sophia made sure no one hit me as they where driving. Rosalind helped me in my apt Jaejae was on the phone with the Hospital getting instruction from the ER what to do until the Ambulance got there. I was not expecting anyone to help me. It was something that I have been dealing with as just a part of my daily life. but this time it was worse. Thank GOD I was surrounded around People who care. Destination Alexander.

Have now lived at this community for 3 weeks. 1. Upon move in, refrigerator not working and 17 cigarette burns in living room carpet of apartment - holes were not tiny as in owner comments. Was told to fill out a form. A week later needed to discuss with the office before the issue was fixed - these issues should have been resolved prior to my move in.2. Took a 2 hr. nutrition/wellness class 3 times. This class was nothing more than an infomercial for a product being sold - Juice Plus - which was being promoted to residents for purchase by the activity director. I asked management why a class that I pay for as part of my residency was a hustle for a product being sold. Was told I was disruptive.As of this morning I am now banned from ALL ACTIVITIES for speaking truth. Management is rude, unprofessional, combative. Treating customers who are residents with threats instead of resolution is unacceptable business practice and should be looked at in depth by state and federal agencies. UPDATE - Late this afternoon the manager of the complex sounded me while I was sitting with 5 other women in the great room. Same happened with the activity director after questioning the Juice Plus product last week - sounded in front of a group of people. Tonight I asked for my lease to be terminated without penalty at end of this month and will move. The manager agreed with this in front of a group of people and I am to receive a letter releasing me from the lease with this company. I recommend to any senior looking for a serene setting to avoid this place like the plague. Residents are wonderful. Maintenance staff are wonderful. Administrative staff are horrible - there needs to be a complete attitude adjustment on how to treat the customer. Disturbing experience for a just widowed senior, and have only lived here 3 weeks.

Thank you Jose! It's so wonderful to have such caring maintenance guys. Nice to have items fixed in a timely manner with kindness and compassion! Your the best.

Absolutely the best place to live! Management is very caring and responsive. The apartments are single story and truly maintenance-free for renters. A very quiet neighborhood with a lot of amenities. A great 55 and over place to live!!