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8 reviews

Heritage Woods of Mt. Vernon

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marker Mt Vernon, Illinois

Reviews

8 reviews
Jana Williams

06/14/2020
I will be going here on the 28th May as soon as I get released from the hospital I am so happy and excited to move there it will be so peaceful and quiet no stress
Misty Wernsman

07/16/2019
My dad passed away after living there less than one month. When we went to clean out his apartment the Director of Nursing sat at the front desk visiting with two other people who worked there. After watching my daughter make several trips up and down carrying things she offered a cart. After watching us carry trash out to the dumpster she then said we could leave it and they would get it. We were done at that point. Not once did she offer her condolences. I called to let the facility know he passed away on Thursday and its now Saturday and I havent heard from anyone. Not one Im sorry. Clearly filling beds and collecting rent is all they are concerned with. I wouldnt recommend this place to anyone. I had been talking with the Heritage Woods in Centralia about transferring him, and I did receive condolences from that administrator. This review is only about Heritage Woods in Mt Vernon.
Keith Hart

07/14/2019
Heritage Woods is an Amazing assisted living facility! My sister has lived there for over 2 years now. She is thriving and enjoying her life at 'The Woods.' You couldn't ask for a more friendly and attentive staff. She enjoys all the various activities that are available for her and the convenience of the restaurant style dining. Her apartment space is just ideal . Thank you Heritage Woods for taking such great care of my sister! We appreciate all of you! Sincerely, June Chauncey Hart
Tracy

07/09/2019
I would recommend Heritage Woods of Mt. Vernon to anyone needing assisted living! My grandma has lived at Heritage Woods for 3 years. Our family always has a peace of mind that she is well cared for. She feels safe there. Their staff is absolutely AMAZING! They check on her often, and if she ever needs anything they will call us. If you have a loved one that is in need of assisted living, please put your trust in Heritage Woods and give them a call. We are so glad we did!
N edwards

07/04/2019
i enjoyed my time working there and Ill miss everyone especially the residents they are my hearts please give them lots of hugs