Pewaukee, Wisconsin
Reviews
2 reviews
Monica Brusnahan
Very clean facility, the staff really cares about residents.
Sally Woller
The most I would give this place is 1/2 a star and that's ONLY because it's pretty on the outside. My father, who has late stage Alzheimer's was sent here a little over a month ago. From the very beginning the woman that runs the place, Holly, was restricting our visitations. My mother was only allowed to see him twice a week, for no more than an hour, M-F between breakfast and lunch. I emailed Holly requesting to visit my father on the weekends since I have a 1st shift job M-F and was told no. I was not able to see my father for over a month. On 6/9/17 my father was sent to the ER because according to the staff 'he fell out of bed.' He must have been on the top bunk of a bunk bed somewhere because his bruises and lacerations look more like he was in a fight. His head, shoulder, back, knee, and right arm are all bruised and he was bleeding from his toe. He has been in the hospital ever since. He has not walked in over week and can barely feed himself any more because the bruise under his right arm is larger than an eggplant. He has declined so rapidly that he won't be returning to Lynnwood (thank the lord) because he now needs skilled nursing 24/7. We then got a call last week to come pick up my father's things from Lynnwood since he won't be returning. So we go on Saturday (as I am unable to go M-F due to my job) and the CNA comes to the door and tells us 'I have been instructed not to let you in. You will need to come back on Monday.' I was 2 seconds away from calling the cops just to retrieve my father's belongings. RIDICULOUS. I told her that is fine we don't need to come in they can bring all his things to the parking lot. Which they did. My mother, his legal guardian, has been asking for a copy of the incident report from his 'fall out of bed' and we still haven't received it 10 days later. This place is beyond shady. Proceed with caution.