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12 reviews

Heartis Village Brookfield

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marker Brookfield, Wisconsin

Reviews

12 reviews
Pam Enright

07/01/2020
We are so pleased we moved Mom from the skilled nursing facility to her new apartment at Heartis! We all love being able to see her through her window! (We hadn't seen her since COVID19 restrictions on senior living communities.). We celebrated her 88th birthday there! They're are all so kind, caring, smiling, friendly and attentive! The food is wonderful! The facility is BEAUTIFUL! Mom is looking forward to more activities on the horizon! Can't say enough!
nakia smith

03/22/2020
Nanette Johnson

02/24/2020
My Mom has been there since October. She has a beautiful, well appointed apartment. The entire team is kind and makes my Mom feel included and well taken care of. Sara's activities have made my Mom more involved than she has been in years. Sara, in the office, keeps us well informed about business related items. Stephanie was great getting everything in order during different phases. She is taken to her appointments when needed. Jerry takes great care of the building. The housekeeping staff, aides, front desk, and the entire rest of the team are fantastic! Christine addresses each concern immediately and takes action. Kudos to Christine, the executive director, for assembling such a great team.
Christine Frick

02/16/2020
Brand new location in Brookfield. Mom was one of the first residents; and I must say that they are working out the kinks with their services. I am pleased with that. The staff, from Michaela at the front desk to Jerry in maintenance, the two Saras: in activities and in the business office, Stephanie and Christine at the helm, Mila in custodial, and the nursing staff are very friendly, know what they are doing, and get answers for residents and family quickly. Mom has made friends and seems to be kept busy. My family and I have been to two events already, so I know that they care about the families too. Communication is the key to success and they are working hard on that as they work through growing pains. They have assisted living and memory care and the building and apartments are lovely. They have a handicap friendly bus to take residents to appointments and group outings. I have ridden the bus with mom to personal health appointments.Take a tour and get info and see for yourself.
clausen nancy

02/13/2020
My mom recently moved into Heartis Senior Living and it is a breath of fresh air. Everyone is so kind, she absolutely loves it! The atmosphere, the food, the staff and all the comforts of home are what you will find at Heartis. I am so grateful to know that she is taken care of 24/7! Thank you Heartis Team!