Colonial Court

My mom moved from Broadway court to Colonial Court. The staff is amazing. I love how the kneel down to talk to my mom instead of talking above her. The staff is very patient figuring out what she is trying to say after her stroke. It took some coordination to get all her medications transferred, so the first 10 days we were there frequently, but the staff was totally cooperative & transparent! Thank you

What a wonderful place for our Mom! We toured and met with 8 different facilities in Spokane Valley and Liberty Lake, WA. It may not be as fancy as some, but our primary concern was Mom's care and well being. The staff here has been absolutely amazing! Everyone is genuinely happy, staff and residents. They have the most activities out of any place we looked at. They meet and speak with the residents, one-on-one, to ask what they would like. For example, one resident in the eating area mentioned larger bowls and others agreed. They immediately purchased larger bowls so the residents could get larger quantities. Our mother had a very difficult time transitioning, yet the staff was always patient, soothing, watchful and also great with us family members. The facility is very clean, including rooms and bathrooms, eating areas, etc. The staff is very interactive with the residents, so residents are not just left all the time sitting depressed in their rooms. The doctor on staff has also been extremely patient and caring and has greatly assisted Mom in her transition. This was such a difficult decision for us, yet we are so happy that we made the right choice in choosing Colonial Court. I suspect the bad reviews are disgruntled employees who weren't doing their jobs correctly. The majority of the staff there has been there for years and love their jobs and the guidelines that Colonial Court has for caring for the residents. A special thank you to Brenda and Tracey! You ladies rock!!

I've been working for Colonial Court since February 2018 and since I gain nothing from making false statements, feel I'm able to give an honest review of the facility. Colonial is a small 48 bed Assisted Living with 14 of those being in Memory Care. Of course, every facility from the most luxurious to those that are dealing with tight budgets experience challenges but at this place I really feel like the people working here, from the Administrator to the Chef, Activities Director and RN all want the absolute best for the residents and work hard to address any issues and overcome concerns as quickly as possible. The building is older but well maintained with new carpet, paint and updated furnishings and a really pretty yard to enjoy. I have had the pleasure of getting to know some amazing residents and their families in a warm environment that feels much more like a cozy home than an rehab/nursing facility. Even on a crazy day, I love Colonial Court!

I worked their for 8 months. Politics is huge. I also dealth with sexual harrasment and it was ignored. They also have neglected residents, they turn off alert moniters, they wait over 10 minutes to respond to help calls, and they have actually ignored reporting falls. I have been in contact to report them. Horrible facility. I have worked as a care provider for 14 years and have multiple nurses recomendations and mental health proffessional recomendations. If I could give less than one star I would. Don't listen to the revies of those that 'stopped by' listen to those thst have the truth they are saying that worked there. It is bad. Top 5 worst places i have ever worked. Criminl neglect. I am in the process of reporting them. DO NOT SEND YOUR FAMILY HERE. PLEASE.

Horribly run place it needs shut down!!! Worst retirement home in Spokane!