Greenfield Of Stafford

Moved my elderly relative into Greenfield of Stafford (They have various ones in the area) at the beginning of JAN2019.When I initially looked at it, I went to it unannounced and received a tour, etc. It is a clean, fresh smelling facility. In other words it doesn't smell of urine or 'old people'.You can either have individual rooms or shared rooms; individual rooms costing more.From your base cost (being the type of room, individual or shared), the additional cost is the level of care that will need to be provided.It is a 2 level facility, the top floor being for the severe memory loss. There is a security elevator so people can not wander off.Cable TV is included (basic Comcast cable), but if you want more then basic cable it is an additional cost to the resident. Having a phone line is at individual cost if they want a phone in their room.Staff is attentive and friendly from what I can concern; my relative and other residents I have befriended have told me they are treated well and not mistreated in anyway. I have asked staff members if Greenfield treats them right as employees and have gotten the same responses.They have a monthly calendar of events posted and distributed to all. Security for elderly that might wander off or go outside alone and are prohibited from doing so works as well.I experience seeing an elder resident trying to go outside, and the doors immediately locked and no one could get out? We were not aware at the time why we could not get out... A staff members came and took the resident away from the door, and the doors then unlocked for us. They have some type of security that prevented her from opening the door. It was comforting to see that that type of security was in place, had my relative needed it.All and all this facility as of FEB2019 is excellent and I have nothing negative to say. I will revisit the review if I see something I am not satisfied with.My relative lives on the first floor, I can not speak/comment on conditions on the second floor.Room heat tends to run VERY hot, even with the temp set down. We have turn the heat off and the room seems to have leveled out since she likes her door open most of the time.It is now AUGUST2019. since my relative moved in Jan2019 and my last review.The facility has been remodeled , paintedand redecorated with new stuff.The new decor is very nice.The only thing that is puzzling and in my view no foresight taken. Hallways were carpeted verses vinyl flooring. They should have put vinyl flooring down with people in wheelchairs, walkers, and difficulty walking; total tripping hazard. They could also use a bit more staff members. It isnt understaffed but some areas need improvement. In October 2019 of this year ownership is being transferred to a new company, so we shall see if they improve, decline or keep the status quo.I dont see Transfer of ownership as a negative or a positive. Ill take a wait and see attitude. But overall this is a good facility, there are much worse ones out there.

Dont recommend due to the fact it seems that the company will be going under soon. Also they keep changing EDs and have no open communication with no one. Its sad the conditions they live in