Hermitage Northern Virginia

The conditions at Hermitage in Northern Virginia plunged once the new management took over the facility about over a year ago. First, it was the drastic increase in rent. Then gradually, none of the residents were satisfied with the services. The new admin, Chris Gardner, only cared about money and how to charge the resident more, securing bigger bonuses that only benefited him. He didnt respect the residents at all and he would often refer to them as liars. He would do anything to get others in trouble. He and his assistant Emma Moreira would get the staff in trouble to further justify firing them. In spite of the renovations, the facility is incredibly outdated, leaving it riddled with water leaks, heating, and cooling issues. Please before you even consider moving your loved ones into Hermitage Northern Virginia, try to learn more about its management team. The service has become increasingly subpar and the food quality is noticeably terrible. They have lots of empty apartments but since the management switchover, no one seems remotely interested in moving in.

The Hermitage is an outstanding elderly care residence in Virginia. I highly recommend them to anyone looking for elder care in the MD / DC/ VA area.

I could not be more pleased with the Hermitage. The atmosphere and staff members are outstanding. Before selecting the Hermitage, we visited and took every opportunity to engage staff that happened by. I was impressed by two staff members who said the Hermitage was the best job they ever had. Now that my mother is a resident, it is evident this is true. The environment is pleasant, respectful, and friendly. All staff take care to make residents and visitors feel welcome. From health care, to food service, to building maintenance, I have observed friendly, competent, and caring staff. The dining room wait staff and the entire food service operation is outstanding. Diners are promptly greeted, orders quickly taken, and water glasses are kept filled. The service at the Hermitage dining room is clearly on a par with highly regarded restaurants. The health care staff are attentive and responsive to the individual needs of the residents. The facility itself is very clean and well maintained by a very responsive maintenance staff. It is clear the Hermitage staff take pride in their jobs and the facility. In my opinion, the Hermitage is unique in achieving a caring, welcoming, and respectful environment that has become the organic definition of the organization.