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7 reviews

AutumnGrove Cottage Stone Oak

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marker San Antonio, Texas

Reviews

7 reviews
Gus Fernandez

07/19/2019
These have to be the most compassionate people I've ever met. The Care is amazing the facility is outstanding. The perfect home for your love one.
Melissa

07/07/2019
I moved my mother into AGC Stone Oak after having my caretaker visit AGC for lunch several times, with my mom in tow. when they visited, my mother was aggressive and not wanting to be there. The staff at AGC witnessed my mother's actions, and still let me move her in, knowing full well they would not be able to handle her aggressiveness. Within 2 days of moving my mom in, may 2018, the staff here had her shipped out to the ER after my mom was throwing her clothes and trying to climb the fence to get out. The staff did not know how to redirect my mom. Over the course of the next 2 weeks, my mom was shipped off to the ER at least 4 times. They had my mom so doped up on Haldol that she slept all the time. This medicine was supposed to be PRN but they were giving it to her every 4 hours. when I visited my mom once, she was delirious from the Haldol fog she was in. It was heart-breaking. while my mom was at the ER one of the last times, we finally got her admitted to the Nix Specialty Hospital where she was put on some mood calming meds. the total time I had my mom at AGC was 3 weeks, of which 2 she wasn't even in house. This is an awful place, the worst first experience I could possibly imagine. Don't take your loved ones here, or they will dope them up on meds to make them manageable, which...I thought that was against the law. Hmmm.....do yourself a favor and look into Sodalis at Stone Oak where the staff really knows how to handle ALL stages of Alzheimer's disease.
Lillian Botello

07/07/2019
The staff are caring and helpful. The administrator was available to assist us at all times. Great place, I will definitely refer others to this facility
Robert Clark

07/16/2018
Positive experience .... staff and facility are excellent!
eros urvasi

07/14/2017
After five years of caring for mom at home we were forced to find a care facility for her as we were no longer able to provide the level of care she deserved. We searched and searched and found everyone living at Autumn Grove Stone Oak to be happy, well cared for and in receipt of personal attention. We could not be happier with the personal care and love. I have friends who's loved ones are at other facilities and sadly, they have had bed sores and other issues. We have had no such issues. The staff goes the extra mile to make residents feel loved and special. It might be holding his or her hand during a movie or rubbing lotion into their hands and arms. It may be painting nails or helping the ladies feel pretty before loved ones arrive or putting on a favorite cd to lift the mood. Residence are treated with love, respect and dignity. I highly recommend Autumn Grove Stone Oak.