HarborChase of Plano

Edited from 2 years ago: HC Plano has made a lot of improvements over the last 2 years. The leadership at the facility seems to have stabilized, and they've handled the Covid-19 threat particularly well. There is still an issue with understaffing, but I understand that's common to all assisted living facilities. My parents are in one of the larger apartments (over 700 sq ft) and it's very nice. The staff are all really, really nice--even Dad says so, and he's an introvert who doesn't care for a lot of people. Overall, I'd say this is one of the nicer facilities in the north Dallas/Plano area.

As someone who actively works for this company and is also personally invested in the care of all residents- I can attest that Harbor Chase is so much more than a facility to reside within. The friendships forged between staff and residents, residents and one another, residents and the many visitors- it's a home full of companionship and diversity. Activites are planned around the clock with varying emphasis on what the residents enjoy. I've seen intense games of bridge, residents get up and cut a rug dancing, cook with professional chefs and create with artists that inspire- there is never a dull moment. The amount of smiles I witness daily makes the experience here above and beyond. Learning the stories of those who have lived such full and wonderful lives- and being blessed to share these golden years with them provokes an atmosphere of family and friends. The administration is thoughtful and desires to live up to each individual's expectations, always accommodating to provide the best experiences. The staff works with an attitude of humility and passion. The nurses are there for each residents needs whether it be a wellness check, a concern, an incident, or just a visit to chat. I highly recommend visiting the facility so you can attest for yourself the ambitions of Harbor Chase. If you want a place where independence is supported, needs are cared for, and input is always considered- then this is the exact kind of place for you. I take the utmost pride in my work and can post this with genuine confidence that you will feel the same. At Harbor Chase, its always a great day to celebrate senior living!

Harbor Chase is a beautiful senior facility run by trained compassionate managers and employees! I love going there to visit the seniors and spend time with them! I consider Harbor Chase to be like luxury living. The seniors enjoy so many fun activities and planned trips ! The food is awesome and the workers are courteous and friendly all the time! The facility is kept immaculate at all times! What a great place to spend your retirement years! What more can a person ask than to have a home like Harbor Chase!

Terrible experience! Moved my mom in 2 years ago and it has gone DOWNHILL! They can't keep staff, the food is horrible and they NEVER keep her or her room clean! And for this we have the privilege of paying a HUGE sum of money! It's big business through and through.

I known the management at Harbor Chase Plano for many years. You cant ask for a more caring person to lead the advocacy for Seniors. Great people with a tremendous reputation!!! I cant say enough good things about this community and staff.