Kempton of Hermitage

Called to request information and their voicemail cut me off. I wasn't even 15 seconds in to saying my message. Not cool.

My mom moved into the Waterford for a respite stay. She had been told she could not longer live at home. She agreed to try it out for 2 months. The staff are great. It is obvious they care for the residents!! Tamara (the executive director) obviously is passionate for her seniors. Patty is an excellent assistant. Within a couple days, my mom was a changed woman. She had girlfriends (most of her other friends have passed). She loves all the activities, the food is great. We felt like her brain was coming back to life with all the stimulation of not being at home alone.A few weeks in, mom needed to go to the hospital for a 'tune up'. She was not happy to be leaving her friends and family at the Waterford. This is when she told me she would like to stay longer than her original 2 months.Mom's tune up took longer than expected and Tamara communicated with me on a regular basis to see how she was doing. Mom's new friends were concerned so I asked Tamara to keep them updated. I kept mom's spirits up, during her hospital stay, by showing her pix and videos of what her friends were up to from the Waterford FB page.Yesterday, she was finally able to go back. She was greeted with hugs and smiling faces as she went through the door. Lunch was ready and she had a spot with her friends. I can't say enough good things about this place. Although I know I have said a lot already. Schedule a tour and eat lunch while you are there. You can see for yourself.

My sister loves living at the Waterford. She enjoys the activities, she loves the food and is very happy there. She says it is fabulous. Everyone is friendly and caring. I am really pleased with the care she gets there.

My father is staying at The Waterford for respite care. The staff there is excellent. They truly care about their residents.