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7 reviews

Brookdale Beaverton

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marker Beaverton, Oregon

Reviews

7 reviews
Ruth Preston

06/22/2020
TL; DR: They're wonderful, caring people and it was a great move for my mom.My elderly mom, who has dementia, had to leave assisted living two years ago because she was starting to need an advanced level of care. That place, which I won't name, surprised me by saying 'she needs memory care, but we don't have room for her in ours.' After I cooled off, I began the search for her new home. I looked at four places, with Brookdale being the last. I was amazed by the care and concern shown by the then-sales director, Melissa, as well as everyone else I met. (The new sales director, Alethea, is wonderful as well.) The timing was right, the stars aligned, and she was able to get in in short order. Moving an already confused, vulnerable person from the home they've known for five years was daunting, but the folks at Brookdale just stepped in and took over and it was smooth sailing. She's made friends and been happy and well taken care of, and I couldn't be more pleased with the move to Brookdale.
Mary Magdalene

02/09/2020
You know the food is terrible when the residents who mostly have short term memory issues consistently complain that the food is terrible. Another sign the food is bad, the staff dont even like eating the food.
Sarah Shaar

07/08/2019
Why did I get this in the mail! I have my own home and family!Im very mad you sent me infomation for this place!You are you rude, dont bother me again!
Lynn Denton

07/03/2019
I stopped at Brookdale Beaverton Senior Care looking for a higher level of care for my husband. There were no available beds, however Melissa (sales manager), took the time and effort to make calls and inquiries to fellow associates in the industry and referred me to an amazing place with availability. I so appreciate and admire the kindness and extra effort!
She Radar

07/24/2018
PLEASE READ THIS REVIEW IF YOU ARE CONSIDERING BROOKDALE BEAVERTON:I recognize that when a family is facing the reality of needing residential Alzheimer & Dementia care, there is a lot of emotion and concern surrounding this decision. We didnt want this, and it is overwhelming when you realize it is time to make this choice.We moved my aunt from another Brookdale community where she had lived in assisted living for 7 years. I wont go into specifics on that facility, but I will tell you that we were very unhappy with the lack of care for her there and were hesitant, if not almost totally resistant to continuing to have her in the Brookdale network.However, Brookdale Beaverton has turned out to be an exceptional facility for us. The routine that has been established for residents keeps the day moving, the facility is clean, the communication is clear, the dedicated staff is wonderful. And its furnished beautifully. We randomly drop by to visit, and have seen that it is consistent in its care.I appreciate the fact that the staff tries different ways to engage my aunt, who is non-verbal, and they dance and sing with her. They animate expression to her, and help her get through her day. She has a rare form of dementia, and I can say that she can often be a difficult person to care for. I have witnessed the staff members placed in very hard positions where she becomes defiant, even combative at times, and they handle these instances carefully and professionally.We are so grateful to the staff at Brookdale Beaverton for all of the efforts that they make on behalf of their residents and how they assess individual care. There are some basics that families need to accept when understanding these kind of environments. Things will go missing, because people shop around. Things disappear, things return. Thats how it goes. Not all the residents will like each other, and they are all in different states of being, while in the same location. It makes it interesting to witness, and I think the staff is absolutely amazing at being able to manage all of these different personalities and realities.Although we wish in our hearts that we could make my aunts condition improve, she is in a decline from which she will not recover. We are very comforted by the care she is receiving, and know that she feels safe and at home there. Thank you to all the staff, from the people cooking and cleaning, the care taking staff, activity directors, med desk, nurses, visiting doctors, and administrators. You have really made us feel like we are in the right place with you all. We dont worry constantly. You let us know how she is doing, and offer suggestions for support. You are the voice for her that she does not have, and we could not be more grateful for the care you are providing for her. THANK YOU.