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4 reviews

Asbury Care Center

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marker Charlotte, North Carolina

Reviews

4 reviews
Janet Stone

01/12/2020
Came for rehab after back surgery. They are great with physical and occupational therapy. Caring and compassionate. Food is excellent. I have no complaints. If I ever need rehab again, I will come back here.
Michael Miller

10/19/2019
My mother was in rehab after a heart attack and she was suppose to keep up by herself and she called the nurse for help and she came and said there is your walker and left her alone in her room.
JJ Jones

07/03/2019
My mom is in her 4th week of rehab at Asbury, and though no place is perfect, this place is practically perfect in every way. (I will do the best I can with names.) The doctor (Gambino) and physician's assistant (Eickert) are extremely approachable, caring, kind, and competent. The head of Rehab (Steve) is a caring, efficient, and a good listener. The therapists are brought in from a single outside agency (which as an SLP myself, I prefer) If a therapist's personality doesn't mesh with a resident, there are other therapists. The only negative we faced was having all of the therapies at once in the mornings and nothing all afternoon, though activities are offered. The food is 'restaurant average' to 5 star amazing with 2 choices for each meal... and they will fix a grilled cheese any time for a picky eater. Asbury also gives one meal per day to a resident's guest which makes the dining hall feel more like a restaurant... and I have never eaten a better Reuben on artisan bread, egg salad on croissant, or clam chowder. ANYWHERE! The nurses are stellar and responsive. The CNA's are mostly on task and available. The rooms are new, clean, PRIVATE, and 1st rate. Kristen, our case manager, was always available and accessible. Transportation is provided at no cost to outside appointments. The receptionists are all so warm and engaging, but getting into the various locked wings could be less challenging. Staff have to go out of their way to let you in and out, and they are not always available. By telling the receptionist which hall you are heading to, helps them be more aware to admit you remotely. The Chaplain, Denise, is warm and caring. Blondie, the therapy scheduler, and Sean in the front office are professional and efficient. Giving respect to the staff (as one should) pays dividends!
Deb A

07/18/2018