Andrus On Hudson

On May 21, 2020 my Dad was admitted here for short term p/t.I thought it was a great place .All the staff were on board we communicated well. Case Manager Nicole was great addressed all my concerns. On May 30th she scheduled a care plan meeting for June 4th. A few days later I received a call from Stacey not sure of her tittle. She explained to me his insurance was trying to cut his stay and I should put in a appeal . I did it right away. The insurance (Medicaid)said it can take up to three days to get a response however they wanted him out by June 5th. Stacey said not to worry either way things will be in place for him. The day for the care plan meeting I was waiting for it to start I was informed by Stacey there wont be a meeting until they were sure insurance would pay. I asked was the plan if he didnt get approved. She said they would have things in place. Well the insurance didnt approve him. I picked him up the next morning was given discharge papers with instructions. I waited a week for Americare to show up called them. Guess what no referral, no at home p/t, no home health aide. I called Stacey back she answered and said she going to get back to me . She never called back as of today. I had to take FMLA to try to get things in place for my Dad . He is barely making it. I have no help.Please dont send ur love ones here if they need short term p/t or any services.

Well I'm not sure about previous comments about it being dirty and people working there being rude. My mom was there years ago because she broke her tibia and was there for rehabilitation. The place was immaculate, the staff were very polite and worked very hard to cater to all the patients. I would totally recommend this facility and hope that in the future if my mom needs to be in a facility, I would like for her to her to be here.

Nursing staff is sometimes petty, but overall the service gets done.

Nice staff

Visiting a close friend rehabbing post-surgery. Very limited parking on downhill grounds away from Main entrance. Brief walk uphill to Main Entrance which was boarded up and under construction. Signage was not well marked to alternative entrance. Could've used bolder sign and arrows thru halls to elevators as there was no reception. Once on floor, good sized room was clean, bright and sunny with views overlooking grounds towards Hudson River in the distance. Wheelchair accessible bathroom in room was adequate, too. Helpful staff to direct you if you have the room number.