Golden Living Community - Independence Chateau

Keep your loved ones as far as possible from this awful 'home.' It should have raised my suspicions when they had 2 empty suites and during my weekend visit with my parents from out of town. By the time I left in a few days, another one was empty because a resident moved out. Now three suites empty, while the other VA approved facility had a long, long waiting list. My mother was admitted as being able to take care of herself and (supposedly) able to get up and walk out in an emergency or fire drill. She had been incontinent for 3 years and couldn't stand up for the past 3 years without considerable help. I guess this facility wanted the $$ so badly they decided to take her. As soon as she was admitted they immediately began to shame her for her incontinence, her inability to get out of a seated position without help, and for how much work their staff had to devote to her. I visited a few weeks after she was admitted and the experience remains a living nightmare in my mind. The staff, and even the women who were seated at her assigned dining table, shunned her. Golden Living Assisted Living drained her pre-paid 3 months and then evicted her. 3 months of shame, and threats. ('If you can't GET up and GET out of your chair and WALK out to the parking lot you will be THROWN out of here!' was yelled repeatedly in her face.) I know that my sibling really wanted her to be in this awful place for reasons of his own, but it's the facilities responsibility to follow procedures to admit only qualified residents. If they had even followed the most basic procedures for her admittance she wouldn't have been put through hell. Basic procedures could have saved my mother from 3 months of verbal abuse and humiliation at 94 years of age. She died in the following months at the neighboring Golden Living Nursing home which was, at least, fit for her needs.

My dear father was placed here by hospice for respite care for my mother. He was 89 years old and had just celebrated 68 years of marriage to my mother. Within 24 hours of arrival, his $2,000. engraved, wedding band was stolen, he received a rough and cold shower from an aide and went into a depression. We filed a police report on the stolen ring, filed a complaint with the facility and hospice and Dad was brought home and cared for by hospice his remaining days. Back to the ring; though we were able to determine who stole the ring (she took it off of him in the cold shower), and have witnesses to state he was wearing the ring when he arrived, receipts from the jeweler, the facility is still denying the claim after Dad's death and two months of reminders for my mother, having to fight the insurance. DO NOT trust these people with your loved one. They do not take responsibility for anything. You might as well put your loved one in a cold basement. If I could have given this place ZERO stars, I would have, but I had to give one, just to put this review in.

My Mother has been living in Assisted Living for over 6 years and she considers it her home. She has been well taken care of with dignity. I never knew a gentleman named Mac in the above review and I think I would know since its only a 20 bed facility. Visit this facility for yourself or your loved one.