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13 reviews

Bishop Drumm Retirement Center

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marker Johnston, Iowa

Reviews

13 reviews
Jordan Talley

02/14/2020
vmharrington1

01/12/2020
My dad was here for two weeks and we moved him to another facility. I was willing to give them every chance, but things just did not get better. They couldnt get his meds to him on time; it was extremely loud - patients AND staff yelling in the halls; no one coming in to check on him for hours at a time; his food tray sitting for hours with no one coming to get it; they insisted that we leave the room while they changed him, which made us wonder why, because weve never had any other place insist on that; they didnt change his bed linens- he laid on a pillowcase that had bloodstains on it for days; the toilet always had feces smeared on the seat from the other resident who shared the bathroom because they didnt clean it up; the staff was indifferent- when we couldnt wake him up to take his meds, one of the nurses told me he was faking sleep. It was like One Flew Over The Cuckoos Nest there.
D P

12/22/2019
Took a tour and very rude staff plus depressing environment. Competitors do a much better job of connecting with you and family. Went to Kavinaugh house and way better staff. I understand now why they don't have many patients.
Shane Larsen

12/21/2019
Bishop Drumm is the absolute best Senior Living community in the area. I have had the opportunity to see different communities across the country and the staff at Bishop Drumm us top shelf.
My Name

07/23/2019
Well I've worked here and it was good up until. CHI took over. My opinion is if you love your family member dont put them in this retirement home. Overall the staff is not trained properly. The environment is enclosed and feels like prison. Many of the residents there that I'm close to all say that Bishopp Drumm in there words is a S*** Hole. The administrators are complete dipsticks and dont care about the residents just as long as it puts money in there pockets. I put in my two week notice and both of the administrators didnt say a word to me. Not a thanks for the work I've done and nothing. So dont I mean dont put your family member in this place. If you really wanna know how to get to know the place just walk in and you will see what I mean. The building is so run down. The walls have black mold from rainwater water. And what did they do put in new carpet..... theres my point the administrators are dipsticks.