Beecher Manor

My aunt is a resident at Beecher Manor and so far so good. The therapist are excellent!! The therapists all seem to really care about the wellness of my aunt and that means alot to me. The director of the facility is also very personable and friendly. I've only had one experience of not the best customer service when visiting once but overall 100% better than the Crete facility. Choosing and finding a facility for a love one is hard work in itself but we are definitely happy with Beecher Manor so far.

The support staff, to be specific, the admissions officer, Jennifer Becker, NEVER returns a phone call, nor does she answer her phone. The only way to talk to her is to show up in the Lobby and wait for her to squeeze you into her busy schedule. After attempting to contact her over five times, I decided to go to Heritage Woods nursing home in Manteno. They treat you with respect, really assist you trying to get someone placed in their facility, and the staff is wonderful. It is difficult to understand how Beecher Manor can keep their doors open with their support staff. One star is too high for their rating.

Our family (Mary) is so grateful to the staff at Beecher Manor and although no place is perfect I felt they always tried to bring their 'A' game every day.They did their best and it got a little crazy at times- but they rank far above another nursing home nearby we had the unfortunate opportunity of using first. The actual staff of Beecher is well trained and compassionate (you could always tell when someone was 'outside' help when they needed more hands on deck) The nurse practitioner Ashley was top notch and Joyce, was her favorite nurse but so were so many of the nurses- CNA's - the activities gal (mom loved Bingo and won quite a bit) even the woman that cleaned moms room and the people serving meals in the dining room were so patient!! The building was always being cleaned - the floors always shone and it never smelled. the only constructive criticism i can offer is a better system at meal time - the old folks get impatient waiting- or pipe in music to take the edge off while they were waiting.Mom passed there with dignity and the staff and Vitas hospice were so kind and compassionate-and for that we are truly grateful. If I had to choose again- we would have taken her there from the start. They were true caring professionals.

My ailing mother was at Beecher Manor for three months until she succumbed to her illnesses.The staff and crew that maintain the Manor were above and beyond any expectation I could ever dream of and desire. The Hospice team from VITAS were phenomenal in their care for my mother. Even the housekeeping crew was involved and wholeheartedly interested in the care and well being of my mother.When my mom eventually passed and went home to be with Jesus, the Beecher Manor staff was SO accommodating, the VITAS Hospice staff was more than professional and compassionate.My entire experience while at Beecher Manor was way beyond professional care, it was almost as if they were my family. My ONLY regret is that I cannot give them a 6 star rating...