Name: Accel at Golden Ridge
Address: 600 Golden Ridge Rd, Golden, CO, 80401
Telephone: (303) 317-5002
Rating: 4.1163

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Accel at Golden Ridge

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Accel at Golden Ridge Reviews

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Patricia Ove

My husband just returned from 4 days respite care at Accel. He reports that the staff took good care of him and were loving and caring and that the food was good as well. Overall, a good experience for him!

Christopher Moore

My father had two extended stays at Accel, and for the most part we had a good experience there. The good: The staff had a lot of turnover, but there were notably a few nurses, CNAs, and therapists that went out of their way to make sure he was healing well. The facility was very clean, open, and bright. Dr. Kassab was really fantastic and on top of issues as they arose. The bad: Food wasnt very good for someone on a diabetic diet, and I thought more care should have been given to make sure bed sores werent appearing, etc. Nothing gets done during shift changes, and changes in medication can take forever. All in all, it was much better than being in a hospital or nursing home. There are places Accel can improve, but I did feel they had my dads well being in mind.

Cindo No

My Father was a Hospice patient at this facility. Much of the nursing care was pretty good. HOWEVER, my Father passed away 1/8/20 and I have been battling to get a refund on the Room and Board for the month of January. I was told it would be 2-3 weeks and to date, over 2 months later, no refund. I have worked in Healthcare for 43 years. In good faith, we paid the monthly room and board in a timely fashion. This is an EXTREMELY POOR BUSINESS PRACTICE AND HORRIBLE CUSTOMER SERVICE. Perhaps I can receive interest on the money they have kept for 2 months. Good luck getting your money back from this facility. Im preparing to take it to the next level reporting it to the State and other regulatory agencies.

Susan Hunt

My mom spent 20 days here its a beautiful facility daytime staff good nighttime staff non existent. My mom had a bad fall and wasnt mobile I had countless phone calls in the middle of the night where she had pushed a button to get help with no answer at all. I would call the facility no one would answer the phone. one morning at 6 AM I went there because she had her light on for hours there were two cars in the parking lot almost no staff members For 300 patients. They gave medication late kept getting the medication confused. Several months later my mom was in a position she needed help again they refused to admit her saying she was difficult the only thing difficult about my mom was Accelr ehab facility where they ignored her and gave her poor care. I wish the news organization would go in at night time and do a story on the facility.

Joel Johnson

Wonderful beautiful brand new facility

Lynne Kennedy

The best surgeons, caring nurses/CNA's and dietary staff have all been a part of my care. The staff is absolutely phenomenal. The whole Accel Rehab experience has been absolutely excellent. If you need something they will get it for you. I have met many other patients that are happy to be here. It makes you feel comfortable when you walk in the front door. I recommend them to anybody. Surgery has come a long way compared to 11 years ago. And to think they care so much about one person, I really am happy to be here. The food is so good!

Janet Odell

My husband is a long term patient at Accel. We have thoroughly enjoyed and appreciated our stay, from the clean and modern facility, to the excellent therapy and nursing staff to the kitchen staff catering to our individual tastes and needs. We have felt embraced by this caring family. Thank you!

david eckhardt

I toured this facility for my dad. Everyone was so helpful and welcoming. Turns out my dad went home instead of rehab, but I will choose this facility if needed in the future. We toured many facilities and this was the best!

james thatcher

I like the people here! They're all so friendly and great. Everybody was really nice.I really like the therapists; they would do therapy in a way that made sense to me and not just 'well do this!'. They told me why I was doing something. I really liked Marcey and Will, but everyone was great. The food is good for an institution. It's better than passable, but it's not a 5-star restaurant (but I wouldn't expect it to be). Sometimes the menu tickets got messed up but they always corrected the concern immediately.With the nursing staff, there's always some that you don't see as often but the majority are amazing. Naomi is so good!! Everyone was so kind and concerned, I could tell they were generally concerned about my well being. I liked Accel and would recommend them to future patients.

Sandy Dycus

We were apprehensive upon my father's arrival at the facility, but after a couple of days of stay, we are so impressed with the care my father has received. He adamantly wanted to go directly home from the hospital, but now he is in no hurry to leave Accel. We have found the staff to be extremely competent and compassionate. My father awoke the first night at 1:30 am and wanted to shower. They obliged him, and then brought him a paper and coffee at that hour since he was ready to start his day. They have continued to promptly and patiently address every need, and my father has had many. The integrated therapy care has been personalized and of high quality. My father has been very complimentary of the meals, the activities, and the friendliness and conscientiousness of the staff. His care has exceeded our expectations and we are most grateful.

Merlin VanDyke

In all my years i have never seen staff who not only take care of me but take care of each other so well. I am so grateful to nursing and the therapists who were so thoughtful in their care and kindness. in today's world you simply do not see such care and attention being delivered and so lovely to experience this. thank you Accel Golden!

Ruth Martin

I have never been sick or have needed a rehabilitation and most recently needed rehabilitation after the hospital. I have been so happy at Accel Golden Ridge. The staff have been amazing specifically Maria! When she walks into the room she makes the place light up and she is so kind and she is so focused on my needs. She just shines. Eric and Sara are so kind and wonderful. Ms. Chris has also been on the ball and in tune with me. the therapy staff are fabulous, Maddy, Greg, Will and Peter are so good and kind to me. they push me but not to a point I cannot do. They get me to the point that I can do. I appreciate them and they dont let me get away with anything. All of the staff and my experience here has been more wonderful than I could have ever imagined! I highly recommend Accel to anyone who needs rehabilitation.

Amanda Hebel

What a great facility! I work mostly with Trish J. and Alexis L., two of the best social workers who care so much about the progress their residents make and their success after going home!

John Bachofer

I represent a large Senior Living community in Arvada and have been working closely with Accel at Golden Ridge for quite some time. I have to say that the entire staff at Accel is amazing. They are professional, communicate well and, above all, have exceeded our expectations in the treatment of our beloved residents. Their Social Workers / Case Managers, Trish and Alexis, are extravagant in their thoughtfulness when counseling our families and are always able to make time for me when i am there visiting our residents. Thank you Accel for your continued partnership.

David Morrisette

The staff was professional and respectful. I would recommend Accel at Golden Ridge without hesitation. I would like to especially thank Trish Johns, the Director of Social Services, for her extra efforts to help my family!

Adam Christian Sigrist

This community is very high end, with cutting-edge rehabilitation technology. The residents of this building are in very high spirits, and animated about the care and therapy they receive. The food is incredible, and actually provides a full dining experience, rather than simply food....right down to the handmade soup every day.The social workers and nursing staff are extremely kind, with the patience of saints. Certainly, among the best in the industry. Go check out the building for yourself, it is among the most modern I have seen.

Velelpaso 777

Terrible level of care due to all of their staff are subcontracted. Nurses and CNAs are travelers on short stay assignments. Even the physicians assistance are run out of a company in Arvada. They send multiple over so you have ten different PA seeing you during your rehab adjusting your medications. No consistency in care and they dont communicate well. I suggest to keep looking, there are much better rehabs.

Adam F

Excellent service, friendly staff, amazing therapy team and clean environment. The social services staff are top notch!

Dianne Pieper

I was very happy with the caregivers here. Everyone was friendly! I get to bring my dog to visit, which was very critical. Buttons was able to visit whenever he wanted to, and my husband was able to stay with me as well! I liked their personalities and they were so nice. They are very cordial, especially the aide Natalee. She's so sweet! I have had excellent care and communicating with the nurses and aides helped me to get that type of care.There is a good food choice available and the food is fine for every meal.The activities director Spencer is great and a lot of fun. I suggest maybe more communication regarding when things like art classes are the day before so it's easier to plan your day. I think they could improve on some of the call light times. It is a different setting than the hospital but there is still some room for improvement.My rehab experience has been great here at Accel as well. PT/OT/ST were so crucial for me to get better quickly, and I got more care more often and faster than at home. I received therapy EVERY day! Overall, I had a good experience and would recommend Accel to future patients!

Janette Espinoza

I was there for 9 days and I loved it! I admit, the 1st day I was there was kinda rough with trying to get what I needed, but I voiced my concerns to my nurse and everything was better after that. The staff are the most caring and always try to make sure you are comfortable!! The activities director, Spencer, is a great guy!! He makes sure the residents know when hes got an activity planned and they are fun! I got to make some new friends and met a lot of new people. The therapists are great and helped me to learn some things to help me with walking.. Im having surgery in a few days and I hope I can go back there for my recovery!!

R Brian

I would like to say that I have had excellent care here. I appreciate all the therapy I have had here. The meals are excellent. I have not attended many social activities, but those that I did were excellent.

David Arnott

As Colorado's premier facility for person's with Alzheimers and dementia that require the attentions family member's are lacking in a well staffed secure complex. I was responsible for the entire electrical installation with young Bobby as my right hand we completed this project with mostly green help. Thank you SCI for the opportunity to install.

david medina

This is my second time within one year at Accel Golden Ridge. Each time all the staff from the kitchen crew to nursing to social workers are very good at their job, very kind and made my recovery easy to deal with. I am going home today!

mary campbell

'Five stars, undoubtedly! First and foremost, this is a rehab and it is excellent! Even on days when I didn't feel like working with them, therapy tricked me into working and enjoying the therapy. I am so much better now since I came here to get rehab. I have been to a lot of rehab places and this one is the best. The others don't come close. The food: MARVELOUS! I have a sensitive stomach and have trouble digesting some foods. This is the first facility I've ever been in that I have not been dehydrated from my GI problems related to their food. I spoil myself at home with a very strict diet and they were able to do it here. Plus, it tasted excellent at every single meal.The staff: out of this world! Everyone has been friendly and wants to help. If someone answers your call light that can't help you with that particular thing, they without hesitation go to find the right person who can help you- and they do it quickly. They cater to all the residents and their needs quickly and tactfully, even the most difficult ones that I saw while I was here. They will help anyone and everyone all day and night without hesitating. The facility is very beautiful and it is always clean.Spencer in activities is great. He helped me focus on fun things instead of being upset that I had to be in rehab. He loves a good joke and would banter with me during his art activities that I really loved. I worked in health care for 31 years and I would recommend this facility to absolutely anyone. If you need rehab, I think there's only one choice in this area.'

Alice Kershaw

I have visited patients and clients in this facility for over year and have always been impressed with the level of care and concern of the staff. I would (and do!) recommend this facility to anyone in need of skilled nursing, rehab, respite and long-term care.

Leslie Ann Trichka Beery

My mom stayed here after her hip surgery in 2017 and recently my step-dad was at Accel after his hip surgery. Additionally, my husband's mother has been here twice in that span of time as well. We love Accel and when my Mom stayed in 2017 they were just opening and had a skeleton crew but still made things work perfectly. One thing I was mostly impressed with when my Mom stayed is how they took into consideration that she has Alzheimers on top of the surgery and anesthesia in her system. They worked extra hard with her to make sure she was doing ok. When my step-dad stayed he had previously had a horrible experience with a rehab in Arvada and every issue we had at that facility was a NON issue with Accel. Refreshing. Love how the staff cares and goes the extra mile for the patient and family. Thank you for caring for our most important assets, our parents! I tell people about Accel every chance I get and let New West Physicians know how much we appreciate you. Thank you again, Leslie Beery

P trujillo

Everyone was kind and treated me very well to get stronger and go home. the dinner last night was Delicious

Glen Rogers

Nursing staff is excellent.

Linda Aguillar

Absolutely love this facility. My father came in with a shoulder replacement. Accel has been so accommodating. Staff encourage him to go to the bistro for meals, but are happy to bring meals to his room also. The other patients are nice and everyone talks to everyone there. They do activities and provide materials for the patients to do in their rooms alone if they prefer. Everyone is so kind and caring. Dad had a visitor from the management team almost everyday, the managers helped with anything dad ever asked for, and never appeared to be so busy that they didnt have a moment to just stop and talk to people. I am telling anyone that will listen that Accel is the best place to go for rehab.

Lynn Magrath

I recently spent 6 weeks here recovering from two broken legs suffered in a ski accident. The staff is fantastic. The nurses and CNAs are caring and responsive. They do their best to make sure you are taken care of in a timely manner. I would love to list them here but am afraid I would miss someone whose care was much appreciated. I was also very impressed with the caring manner they demonstrated throughout my stay with a stroke patient who was unable to talk. They were constantly showing affection, including, and talking to her which Im sure contributed greatly to the improvement she made while I was there. The PTs and OTs are very knowledgeable and able to offer alternative exercises when needed. They show that they really care. We chose this facility for their expertise in physical therapy but was pleasantly surprised by the care provided by the rest of the staff. There was only one small issue that arose while I was there which was addressed by both staff and management quickly, compassionately, and effectively. The only unsatisfactory thing I experienced was the food which I found really bad most days.I have recommended this facility to friends one of whom will be arriving next week after back surgery.

T. Hart

My own father was recently placed at Accel for a rehabilitative stay following a week long illness and hospital stay. Our family was so pleased with the facility, the nursing staff, and the therapists that we then scheduled a respite care stay at this facility for my father in law, which is a wheelchair bound elderly stroke patient with extremely limited communication skills. He is not an easy man to please and has exceptionally high standards, he is well spoiled at home and very much used to constantly getting whatever he wants when he wants it... but he was more than happy with the quality care he was provided at Accel and even indicated he wanted to stay their again for his next respite stay. The staff was especially caring and attentive to him as the patient, as well as very nice to all of the guests and family that visited and called. Upon discharge one particilar CNA had tears in her eyes as my father in law was leaving, these people don't just 'care for their patients', they truly 'care about their patients'. We had the pleasure of dining there several times during my dads stay and my father in law reported he loved the food during his stay as well. He has swallowing problems and they worked to find new foods he could enjoy that were easy to swallow. It has been a challenge for us to get him to expand his dietary choices but they had a magic way and he's now eating a variety of new foods. They stayed with him at every meal to insure his safety as well. Knowing how well he was being cared for allowed us to spend more time enjoying ourselves and less time worrying about him than we had during 2 previous respite care stays at other facilities. Tyler went above and beyond in helping us through the process of admissions as well as answering all of my crazy questions and even helped sort out medication needs following my father in laws discharge. I would also like to mention that the admissions process for a respite care stay was extremely easy on us in comparison to prior facilities. They were also able to continue his current physical therapy at their location as opposed to just putting PT on hold and possibly losing any progress that had been made. That must have went well also as when we went to pick him up he immediately wanted us to go see the therapy gym and showed us the recumbent bike and how he could use it... Now he wants his own excercise bike, which is rare as he generally does not enjoy physical therapy at all. But he was excited about it and thrilled to have tried something new. All in all we could not be happier with the quality of care and the amount of attention that he received during his stay.

Kathy Nicoson

My mother just spent 15 days here after having a stroke and a heart stent put in. She is diabetic and also has dementia. I did a lot of research to try and find a skilled nursing facility that had great reviews which was why I choose Accel. I am very sorry to report that I was extremely unhappy and disappointed with this place. I am her Medical Power of Attorney and yet the doctor caring for her never returned one of my 8 messages I left for him over the 15 days she was there. The Director of Social Services, Trish Johns, was in the process of discharging her when I just happened to stop by and had no idea of her current medical situation nor of her needs once released. If your loved one is not able to advocate for themselves, I strongly do not recommend this place as their complete lack of communications and disorganization was frightening.

Terrie Ideker

My father resided at Accel at Golden Ridge for 2 months until he passed away. The staff is amazing and went above and beyond to provide for his every need. Not only did they care for my father but they cared for our entire family during a very difficult time by offering support, extra beds and Santiago burritos! The doctors, the nurses and the support staff are true professionals and are some of the most caring, compassionate people Ive ever met. They are true angels! I would highly recommended this facility.

Thelma Leitch

My grandfather went to this facility recently after having surgery. The staff were wonderful. Everyone was very friendly and attentive.... from Bre with admissions to all of the caregivers and nurses. The therapy staff was wonderful. The food was even good, which was a bonus after a week of hospital food. There were a lot of personalized touches that made us feel like the staff really cared abouy my grandpa and our family. Would definitely recommend!

Kari Hall

Beautiful, new, clean facility. The staff is very attentive, sweet and knowledgeable! They are helping my mom following a knee replacement to become stronger and more self sufficient once she comes home. Thanks to everyone at Accel.

Tony Shouse

Don't stay here if you're vegetarian or vegan. The picture is what I was served for dinner.

Kellie Waldron

My Mom recently fell and broke her hip, adding to an already difficult situation, she also has Alzheimer's. We were assured by one of their Adminstrator's that there would be no problem helping her and they would check on her every 15 minutes.( I can assure you this didn't happen) My husband and I checked out several other facilities and decided to put her here. It was a BIG MISTAKE!! She was transferred from the hospital on a Saturday at approximately 3:30 p.m., we gave her a few hours to get settled in and went to visit her and bring her clothes. I barely had the opportunity to say hello to my Mom when a nurse told me I had to go with her to fill out paperwork, she informed me that I came in the middle of shift change. (We would have gone at a differnt time had we known that, but this was our first time there) The next day my husband and I went to see her at around 1:00 p.m., she was still in her hospital gown and her bed was filthy. I asked the CNA's to put her in some clothes that I picked out and requested that they change her bedding. My husband and I went to buy her some nicer Pj's, that looked more like casual lounge clothes so she wouldn't feel uncomfortable, her leg was so swollen that her other clothes were too tight. When we came back the CNA'S had her sitting in the wheelchair with her shirt and a depend on, no pants or blanket to cover her. We proceeded to get pants on her visited for a bit and went home. I didn't sleep well that night. I went back the next day at lunch time, she was still in the same clothes, her incision had been draining and there were visible spots where it had dried. I went back at dinner time, she was still in the same clothes (30 hours +) sitting in the dining room alone. Alzheimer's patients need assistance, especially in an unfamiliar place. They were not assiting my Mom, she had hamburger's three days in a row. I was told that they never serve the same food in a 30 day period, that was a lie. I finally got her back into her room, she wanted to get into her bed, the pain meds make individuals with Alzheimer's more confused and easily agitated, so I walked up to the Nurses station and asked the nurse who was there if she could help. Her reply....well the light isn't on. I explained that my Mom has Alzheimer's and that she doesn't understand, she TOLD me that I could have pushed the button. She's right, I could have, but my Mom needed help sooner then later. Needless to say I got very upset and walked into the DON's office. She looked like a deer in headlights and had no clue about any information regarding my Mom. Her bandage hadn't been changed since she left the hospital on Saturday, over 48 hours after she arrived. Thank goodness she never got an infection. This is just careless!!! I rarely saw a nurse in her room, I actually saw the doctor who visited twice a week more. She finally started her therapy, her Occupational Therapist was great! Physical therapy was a different story, three days, three different people. I was told in the beginning that they have the same staff Monday - Friday, wouldn't it make sense to have the same person work with her, especially considering she has Alzheimer's. To end this rant, they finally decided to discharge her for 'Failure to Thrive'. Basically, they gave up on her. Well she is now back at her Memory Care house and is THRIVING, she has walked, she pushes herself around in the wheelchair. Yes, she is afraid of falling, but she has Caregiver's who give a damn and work with her. This facility has a low census, now I see why. I feel that my Mom was just Medicare dollars that they desperately need to keep that place going. The Occupational Therapist (I'm sorry I dont remember her name) and a wonderful CNA named Kenzy are the only reason this place even deserved a 1 star.

Jessica Katz

My dad stayed here after a spinal surgery, for almost a week. Having to get the director involved on the first day should have been our first sign. Meds regularly given several hours late, middle of the night narcotics not given at all by one particular nurse each night she worked, though documented as being given, threats that insurance wouldn't pay for his care if he left earlier than they determined, having to get the administrator involved yet again, when night meds weren't administered on the last night after having already complained of this. My mom provided all of his care- getting him out of bed, dressed, to the toilet, to the chair, asking repeatedly for his meds which most of the time were 1-2 hours late. She didn't feel ok leaving for the day until he was in bed for the night, but knew he likely wouldn't receive his ordered pain meds through the night. Couldn't wait to see him out of this place. Thank goodness he's home.

Angela castillo

Inna Pozh

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Accel at Golden Ridge

600 Golden Ridge Rd, Golden CO, 80401

Call now: (303) 317-5002

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