Brookdale North Scottsdale

A wonderful place. My brother's wife became ill in about 8/2018. It was obvious that he could not be alone. Started looking for a place soon thereafter with the help of a Senior Housing Placement person. When we walked in, I felt comfortable and thought this could be a good place for him. By the time we left, I was sure of it and he felt the same way. Will, and Alex, and Nicole were extremely cooperative and went out of their way over the many months to work with my brother to make the move happen. My brother moved into Brookdale North Scottsdale about a month ago (8/5/19). He was happy the day he moved in and continues to be so. A wonderful added bonus is that the residents are welcoming and friendly. It is a safe caring place for my brother. I live in Maryland and feel very comfortable with his well-being knowing that he is a resident at Brookdale. My brother participates in many of the activities and enjoys them. I find the staff to be friendly and willing to help. The management staff continues to check to be sure that things are going well for him. The physical building is light, bright and seems to be well cared for. I am very happy that my brother is happy there!!!

We love and appreciate the tremendous, trustworthy staff, and the positive, professional administration. Everyone bends over backwards to meet our needs. Our father has been very happy and grateful to call Brookdale home for more than 2 1/2 years.We are very blessed to have Brookdale in our community.

Good place to have your loved one in. They are pricey but the care is decent for the price

They are always under staff and only over work the caregiver's. The employees here lack Team work. The Med Techs are stuck up and will not help you with anything! They give you all this training saying that they do not tolerate abuse but it is a lie i seen a caregiver abuse a residence first hand and reported it and nothing happened the caregiver was still able to work with the residents right after she abused her. This place is a joke dont waste your time. The caregivers and the Med Techs are not even compassionate when it comes to the residence they treat them like they are all confused. They don't have patience for the residents. There is favoritism with the supervisor when it comes to the older staff. I complained plenty of times and i was ignored