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Whitewater, Wisconsin
Reviews
5 reviews
Kari Grant
The residents are here to get socializing and instead they are prisoners in their tiny rooms cause of COVID I also find it absurd to blame my grandma for an incident that happened and caused her injury when nobody saw it. Weekends good luck getting in or out. Also good luck getting anyone to answer the phone. Lately staff are too busy dressing up and posting pics on fb. There is never any updates about seeing our loved ones. Its been 3 dang months.
Laura Quackenbush
Since my Dad has been here at Glennwood at Mulberry, we have no complaints! He has been there from Dec. 2017 to present. I have found each and every care giver to go up and above their duties to every detail. My Dad says they make him his breakfast every morning as he likes, even two breakfast meats. I know the care givers are always busy with residents and can not always answer phone when it rings. I have managed to get someone if I wait a few minutes. The care the staff has for my Dad is touching and I'm impressed by this as we have 3 other care facilities to compare to.. all private pay too! The nurse administrator and director have always been there for me when I have a health concern, even the events planner has gone the extra mile providing furniture needs I have missed. But most importantly is my Dad does not complain and seems well and happy!
Kim Weiss
The staff at Glenwood have taken wonderful care of my mom. I am so thankful for this place.
Laura Cushing
If you are unable to reach anyone at this facility how are you supposed to call and discuss?? No one answers the phone and your voice mail is not operational, ironically it states it is out of memory. How does one go about discussing the care of your loved one?? Who should we call?
Linda Johnson
The caregivers here were good, however, due to managements desire to keep the rooms full, the care of the residents suffered. Promised staff ratios not met on a consistent basis which led to residents not getting the care that they deserve. Nurse was on duty, but was rude and not helpful. I did not have a good experience and would not recommend this location for your loved one.
