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13 reviews

Elder Care Cottages of Wisconsin - Assisted Living

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marker Waterford, Wisconsin

Reviews

13 reviews
David Kogut

06/15/2020
David Kogut

06/06/2020
Cheryl Diaz

07/20/2019
My siblings and I cannot believe the incredible change we have seen in our father in such a short time since hes been at the Elder Care Cottages, specifically the Rosewood Cottage. Our father struggles with Alzheimers and this is the happiest hes been in a very long time. He is now talking, very animated and engaged in conversation with all of us. He was clean, shaven and just so happy. He was so excited to tell us about the nice girls helping him and the wonderful food he ate. He also had a new friend sitting with us which was so wonderful to see him actually socializing and making friends. We all feel truly blessed that this is where Dad will finish this great journey of life. The staff was unbelievably warm, caring and clearly well trained on taking care of Alzheimer and Dementia patients. The cottage was brand new looking, so clean and a wonderful open concept family living space, truly impressive. If I could give this place 10 stars, it still wouldnt be enough. Thank you to the wonderful staff here for taking such great care of our Dad and all of the residents in your care. My siblings and I can now relax knowing our Father is safe and getting the level of care he needs for his Alzheimers. Thank you so much
Matthew Heitmann

07/10/2019
My Grandmother has been here for almost a year now, she has dementia and being that this place lists itself as a memory care place, my family thought that she would be safe here. She has fallen multiple times and hit her head at least twice on two separate occasions. The first was within the first few months and the most recent was on the 1/2/19. They have threaten on multiple occasions to kick her out unless we paid them more. The price Started at $4,000 a month and now they want to charge us close to $6,000!? For as many times she has fallen, they shouldn't even be asking for 4k, and I wonder how much their workers actually get paid and what the turnover rate for their aids might be? Maybe if they were also paid more there would be better quality care, but that's an assumption. Before the dementia started to get worse, my Grandmother lived with us at home for almost 3 years, and didn't fall once.... If I could keep an eye on here in between substitute teaching and taking tech jobs, I think a place getting 4k could do the same? Or at least not threaten to charge so much. Reasons why we moved her from our home to a care place: it's not easy living with a loved one watching them slowly forget their life around you and my mother was fighting cancer at the time. Think twice if your loved one has Alzheimer's or dementia before putting them here. There are a handful of wonderful people working here but it appears most of them aren't even trained to deal with these types of situations. (A person with a memory debilitating disease)
Tammy Laux

07/09/2019
Elder Care Cottages has allowed my mother to be the very best she can be in this season of her life. The day-to-day caregivers are dedicated, hardworking, sensitive and willing to adapt to the individual needs of their residents. It wasnt easy to find a facility that accepted Family Care Medicaid funding without first being private pay for years. Another feature that was not available at other facilities was the secure locked buildings. This works both ways, to keep residents safe from wandering and for staff to be aware of who is visiting. We always feel welcome. It is truly a home for the residents and families as well. The residents rooms are bright and clean and can be decorated to suit each person. The new Community Room was wonderful for our family to use recently to celebrate a birthday without having to take Mom somewhere that would not be familiar to her. We were able to use the kitchen and bring in our own homemade food. There were tables and chairs in a beautiful, comfortable setting. Even a big screen TV that we could play music on! This room is also used for music programs and other special occasion group activities that the dedicated activity director organizes. My father lives across the driveway in the Fields of Waterford independent apartments and this makes it very safe and convenient for him to visit Mom. The residents of the apartments are also invited for special programs. My parents enjoy these very much and it gives them a place to participate in an activity together. I would highly recommend Elder Care Cottages for assisted living and memory care needs.