KindredHearts of Manitowoc

New Manager does NOT know how to run this building or how to talk to family members. Always a constant battle to keep my family members bathroom cleaned, he had gone a week without his shirt being changed, high turnover rate, was even told by interem workers from another location that things were terrible at this location. Not a professional atmosphere what so ever. Very disappointed and hoping state will be able to remedy this.

Do not bring your family member here if you care about their health, safety, and happiness. This place is a dump and the manager and half the staff needs to be fired. Our family member had asked for a bath for 2 weeks and kept getting put off. They wanted to be more mobile and asked help walking and they refused. She had an accident and she needed help cleaning herself, they left her soiled and wouldn't even give her a washcloth when asked to clean herself. No working toilet for several days. On a no salt diet for her health and all they feed her is constant salt which is horrible for her heart. All these issues were brought up and nothing was done. Nothing is ever fresh the food is horrible it's either burnt or raw or out of a can. Staff brings their kids in and a lot of the time are sitting around talking not doing anything. Wouldn't even give it 1 star hope it gets shut down so no more elderly people have to suffer like ours did!