Vashon Community Care

Very nice place

This community was just remodeled and it looks great! Keep up the good work VCC.

I wish i could give this place zero stars This Is the worst place ever if you truly love you loved one do not put them in this home the staff is very rude and the majority of the staff does speak good english and on top of that hall the people that work there doesn't have the proper paperwork to work they hire these people the don't have all their paperwork they are desperate for work and money they will do anything but a lot these non english speaking people are rude as hell I witness one the workers yelling a elder man because he was asking for help, I over heard one of the African worker tell another African the was not changing the adult diaper because the person stink so bad I will be making a complaint to the state they you guys treats elderly is wrong and you guys know you are wrong and next question how do you let someone get bed sores why is it so hard for you to reposition them they can't do it on their own and the bad thing is the family trusted you guys with their loved one and you know a lot of the elderly there can't speak up for themselves.

This is a very unprofessional facility and I would never suggest putting a loved one here. They racked up a bill on my Father by giving his bill to him instead of sending it to his POA. He is incapable of handling his own finances, and they also (without notice) evicted him while he was hospitalized. We have found a better facility for him and we are glad that he is out of VCC, he was very unhappy there and had a difficult stay. The way this was handled deserves 0 stars and their staff should be ashamed.

The CNAs and RNs are very caring but they are understaffed. The business office I would rate as a 0. Rarely return calls especially if they owe you money. Also kept in the dark as to when Medicare coverage would be used up. Had to hire an attorney to get a large refund that was due to my parents. Two thumbs down to the VCC business manager.