Tri-Cities Retirement Inn

Tri Cities Retirement Inn offers a wide range of services. They offer Independent Living, assisted living, and memory care services! All under one roof. The staff is fantastic and there is some impressive longevity within the team! I would recommend Tri Cities Retirement Inn.

I placed my husband there in Memory Care. I was there almost every day the first two weeks making sure they were taking basic care of him. From their website and paperwork I filled out, I was under the impression they would take a few days to get to know him, tailor a program for him, but they did not. They did not make sure he brushed his teeth, shaved, etc. which only got worse as time went by. Their website list activities which they have but no much for memory care residents. My husband was left to just wander around or sit and watch TV. I provided his own soap but they used their liquid soap which I believe was contributing to the constant skin problems he was having. Medications: he was on an antibiotic that was not given as prescribed. They came up with excuses settling on the pharmacy provided too many (have you ever had a pharmacy give you 7 too many? not me). Plus their computer said one thing when reality was another. I removed him after 6 weeks because he started crying all the time. When I counted the days when I took in his new bottle of antidepressant bringing the partially filled old one, I discovered they had missed 5 days of giving it to him. My belief is it was the last few days missed which was causing all the crying, which stopped a couple days after bringing him home when I made sure he got it. I requested a copy of his medical records, which I am entitled to, but they only gave me a copy of the doctors orders, not their records from the computer. I would not recommend this place. Although the girls did as good a job as they could, I believe they need to have more. Daytime is 3 and then 2 CNA the rest of the time.

Mom has been at TCRI for six months. Jessie Ryan and her staff do a wonderful job. They work hard to make the facility a nice place for their residents.