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13 reviews

Roo Lan Health & Rehab

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marker Lacey, Washington

Reviews

13 reviews
Kaylee Burns

03/20/2020
The staff really care about the residents. Everyone is very friendly!
Judy Justice

12/25/2019
My husband had the best care. The staff is friendly. The services are excellent! I am using them over and over for his respite care for sure!
Martha Prestin

07/21/2019
This is Martha's mother writing this review. My brother went there and everything was okay...not great while he was paying 8,500.00 a month...but a few p months after his hundred thousand dollars was gone tney put him on a new medication and said he acted up...telling several versions of the story and then they kicked him out of there...he is doing fine on his new medication but they said his dementia is worse now than it was....when I took him there I asked do you take all his money and kick him out and they said. NO he would be welcome there the rest of his life. Which apparently was a lie...did they think his dementia was going to get better? So unless you want them to take all of your family members money..and then kick them out...I DON'T recommend you take them there.
samantha keck

07/21/2019
They push abuse under the rug when it's reported and then harrass and retaliate against staff that reports.And to the response: if that were in fact true why did you lose 5 amazing employees in one week who reported and then got harrassed and had the facility use the Whistle Blowing Act against them. The abusers were spared and never lost a paycheck. In both the lodges and skilled nursing facility.
Chelsea Hockett

07/03/2019
Awful awful services from managment. nurses, and caregivers.. a lot of drama. No one does their work. Just a terrible place to work and keep loved ones here