Claim
Claim
Ellensburg, Washington
Reviews
17 reviews
David Greenslade
My sisters and I greatly appreciated the responsiveness, flexibility, and compassion of Pacifica staff in accommodating our mom's long distance move into the facility and her subsequent care. Despite my mom passing shortly thereafter, I will always remember the genuine kindness shown to my mom and the family by the various care and administrative staff at Pacifica and KVH Hospice during that difficult time.
Cathie Day
Some staff are amazing, compassionate, and helpful. Edward is fantastic, Ahna is remarkably responsive and Alex is experienced, helpful, and takes the time to listen to concerns and offer solutions. There are times with other employees where I get the feeling they do not enjoy their employment and seem to resent questions, concerns, or raised issues.While I appreciate that my mother is safe and cared for, even in this uncertain time of COVID, I also want her to be valued, and I think some staff could improve their warmth, compassion, and kindness toward both residents and their families.
sarah sharp
This facility is amazing, staff is very friendly and cares about the residents. The residents always seem so happy and are inviting. The rooms are nice, good sized and so are the bathrooms. They have a big dining room, and restaurant themed style dining room with good food. I highly recommend this facility for your loved ones.
Anabel Villa
STEVEN MacArthur
Rude and uncaring.
