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8 reviews

Lake Prince Woods

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marker Suffolk, Virginia

Reviews

8 reviews
Molly Ice

03/17/2020
Awesome place to work. Wonderful and caring staff. Loving residents.
Michael Casey

07/15/2019
I can't speak about the independent living side of this community. It probably is fine. The memory Dementia unit is another story altogether. What a disaster. After having a number of items stolen from my mother while in their care, we decided to put a nanny cam in place. We discovered a number of problems in just a few days that included theft, staff members using my mother's hairbrush, other residents sleeping in my mother's bed while she had to sleep on the floor for hours at a time.. I could go on and on but you get the picture. Management's reaction to what we saw? They became upset with US! They told us that we weren't allowed to video the employees as it violated their privacy. No apology was ever made about the endless list of problems that we saw.In fairness, I must say that operating a dementia unit for anyone other than the wealthy seems to be very difficult if not impossible. Most of these units are owned and operated by large conglomerates that are required to show shareholders a profit every quarter. As a result, the staffs and services provided to the residents have been slashed over the last ten years. Lake Prince Woods is more the rule rather than the exception. It was the third facility we tried in less than eighteen months. We were not demanding unusually fine levels of service. We merely wanted something other than what we considered abuse. It eventually became more affordable for us to build a small house for her and to provide round the clock care than to continue to try to locate an operation that provided her with proper care.
Barbara Johnson-Williams

07/14/2019
This community is filled with nothing but caring people. The staff there are great. I am more than happy to recommend this as a great retirement community.
Michele Fault

07/09/2019
So happy that my brother was able to receive rehab services here. We saw a great improvement both physically and mentally. The staff was caring, friendly and professional. My family from out of town were very impressed with the cleanliness of the facility, the grounds and staff. My brothers complaint was that they give you too much food, lol!Thank you Lake Prince for taking care of my brother.
vicky jeffers

07/03/2019
Worked here as a nurse on AL. Couldnt ask for better residents or co workers. Overall a great place. Very clean and food is great