Richfield Living

Why don't you all have actual residents do your commercials instead of ' friends ' and nurses ? I bet all of the negative comments are true and the positive ones are from nurses or friends of the owners. Nursing homes are nothing but greedy, heartless businesses who prey on innocent, helpless and disabled elderly and disabled people for profit. Your commercials are obviously staged and goofy as all get out and I hope the people you have wronged sue you until you are shut down for good !!

I would not recommend putting my worst enemy in this nursing home. The nursing staff was horrible and barely checked on patients. My grandmother was a resident there for years and was almost killed. The nursing home staff did not make any attempt to contact family or EMS when her blood pressure was 70/40 and continued to drop. She had a UTI which lead to septic shock. She was admitted to the hospital for five days after family had to request EMS to transport her and provide care. Nurse Lulu if that's what you want to call her was a disgrace and should be disbarred. Adult Social Worker Todd was a bigger joke and incompetent to do tie his shoes let alone do his job. This place was ran horribly from top to bottom. This place is a big reason why my grandmother has not and will not recover from a lack of treatment.Their response below to my initial comment or review. This response is the same pedestrian excuse I was given during an arranged meeting with this so called nursing home. They almost killed my grandmother with a lack of care. I thought nurses took an oath to treat patients or people, apparently not. This is why 2-3 nurses or facility workers in the meeting were crying being they knew the lack of treatment they provided was well below par. The response just now is beyond pathetic and cowardly. This is why nursing homes have a horrible name. This is why I had my grandmother moved. This is why my grandmother was robbed years of her life, as she is currently on her death bed not even four months later.

They don't have phones in the rooms and when you call to talk to them they won't let you. They don't keep the patients active. They sit them at the nurses station and they leave them there. Do not put your loved ones in this facility, if you can help it.

I have a friend whose mom is now a resident at Richfield. Her care is lacking. When she first arrived in the rehab facility, she was left without water for 24 hours. If her family had not been with her, she would have required hospitalization. She has been left lying in urine. Now she has been moved from the rehab facility, and care and cleanliness is still lacking. More than once, she has sat past noon awaiting someone to assist in bathing her. The corners of the bathroom are full of lint and debris and have to be cleaned by her relatives. I pray I never have to rely on this facility in my old age. It truly is a never-ending place of horrors and lack of care.