Southlake Silver Ridge Assisted Living & Memory Care

We moved my relative here because of the need for more mental stimulation and some specific improvements with the actual facility. What we have seen in a short time is improved cognitive abilities, she is actually sitting and reading a book which she has not done in 2 years, and she never mentions being bored here. The size of the facility with being on one level, the gorgeous backyard where they can come and go as they please and the overall feeling of being home vs in a facility are important advantages for our needs. I appreciate the way the staff cares for my relative and as a result, she is very happy there. Also, they have wonderful pets there which adds to the feeling of home. We have experienced the need for medical care and she got what she needed and very quickly. Jennifer Dolan is fantastic with their activities. Amber, Maria and the rest of the office staff have been readily available when Ive needed to find them. Cecily Marcus was instrumental in our decision to try Silverado with our relative. The nurses and LVNs are wonderful. Ive been there at night, morning, afternoon on both business days and weekend. To date, the consistency is solid. Their food is tasty especially considering how hard it is to cook for multiple dietary needs. I am very pleased with the care all around my relative is receiving here. I am not an employee nor ever have been. I am a family member and advocate for my relative and she is treated with kindness, dignity, and respect which I have seen from every one thus far. Thank you to every member of Silverado for their care.

I just spent a week in TX visiting our aunt. I cannot believe the difference in her ability to express herself after just 2 months there. She seems so much more relaxed here and her recall has improved dramatically. I knew going in that there were 2 dogs and 2 birds that lived there at Silverado, but the first time I was there, I mentioned that I would like to see the birds. I fully expected her to remember nothing about any birds, but she took me over after dinner and there they were! She told me how sweet the dogs and the kitten are. She said she loves it here, and we spent time outdoors under the covered gazebo out by the water. The staff members who I interacted with all were attentive and relaxed, and seemed genuinely interested in the residents. Everybody I interacted with knew her by name and seems to know something specific to her personality.The property and grounds were very clean and well maintained. The facility itself is beautiful and had the feel of a mansion or a big one-story lodge. Having her in a clean, orderly, well-maintained living space is very important to me and this was important to her, prior to her medical event in 2017 when she lived independently. Her dental health has vastly improved since she has been at Silverado as well, and we all know that oral health can greatly affect overall physical health. A very good first experience here, and I look forward to the next one.

So this is a beautiful facility. However, I just feel as though the management is always no where to be found. Also, they are under-staffed. I was not impressed