Kerrville, Texas
Reviews
9 reviews
Mary Muse
My mother was in Independent Living at the Brookdale facility on Plaza Dr. and then we moved her to the Brookdale Memory Care facility. She loved the Independent Living facility, and she is OK with the Memory Care facility. It was the right call to relocate her, and she has adjusted. The staff are kind to her; she says the food isn't as good. I'm very pleased with their precautions during the COVID pandemic and feel very thankful knowing they are careful and she is safe. Sergio is very responsive and attentive. I'm pleased.
Maurice Doublet
Before admitting my wife into Brookdale (Leslie) I looked at a number of other memory care facilities not only looking at the facility but watching the patients and the employees. Brookdale had by far the most interactive atmosphere with the patients, the rooms are spacious and pleasant and the employees are considerate and patient with not only the patients but with the patients relatives . The Brookdale management is always understanding and easy to work with.
Bill Reed
Speaking for myself And Brookdale resident sister, this place is a must to visit or live in an almost like home atmostphere. Planned daily activities help lift the spirits along with daily exercises. Nice lounge & dining areas. Safety is their number one goal.
Vivian Elba
Although my mother is not memory-challenged, the interactions with staff (vs other residents) at Brookdale keep her stimulated and engaged. It was a good call to choose this location for its smaller, less institutionalized atmosphere while still guided by corporate structure and processes. Any and all activities entertain and cheer her, though we wish there were more on the weekends. While the precautions for COVID are frustrating to her, they are necessary, and the caring, cheerful nature of the staff and their understanding those frustrations are helpful. She absolutely adores Albert, Sergio and Oscar as well as the majority of the staff. Thank you for caring about her!
Pat Morrow
Everyone is so very kind. Management is always trying to find ways to help financially or any other way they can. Brokedale is a cozy family environment. I am so very grateful for all they do for my father.
