Unclaimed
8 reviews

Home Care Assistance

claimClaim
marker Houston, Texas

Reviews

8 reviews
V RP

12/22/2019
'Recognized for precision wellness and cognitive health platform and integrated partnerships with premier healthcare organizations.' belies the reality of this agency. I was attracted to this agency because of the innovative educational approach and focus on nutrition boldly promoted on the Home Care Assistance website. The reality- due diligence is a must with this agency. Caregivers arrived at unscheduled and unannounced times for initial interviews. Intake supervisors/salespersons unable to complete a care plan after initial evaluation.despite repeated requests. Caregivers are unlicensed, uncertified , despite initial information, and do not document or communicate concerns regarding medication noncompliance. A security camera was helpful to ensure accurate timesheet hours and billing due to caregiver leaving early. Due diligence and repeated communication necessary to ensure that family member received the personalized care needed.Ongoing caregiver education needed to ensure that the Home Care Assistance Holdings LLC, is not simply a well designed website but a service agency that benefits caregivers and their clients.
Thalia Long

07/21/2018
Great services, and support to the Oncology population and their family on time of needs.
richard gomelsky

07/21/2018
Home Care Assistance is the gold standard for senior care services. Vernita was wonderful and really take time to know her clients and understand their needs to help make sure they are not only met, but exceeded. Highly recommended!
Blaire Bloww

07/15/2018
Wonderful staff and environment. Even better place to work for.
Cherokeita Ruben

07/11/2018
Angela Williams is very resourceful,caring and professional. The entire staff is wonderful to work it!! The customer service is second to none!!