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El Paso, Texas
Reviews
29 reviews
Jenny Duran
Terry Moore
Bill Marks
My Mom has lived at Monte Viste for over a year and she has been very happy with all the activities, the food, the great atmosphere and the outstanding service. Every time that me or my brother and sister visit we fully concur with my Mom. Two days ago during the morning while my brother was visiting and staying in the 2nd bedroom, my Mom suffered a massive aneurysm and she pushed the button on her emergency necklace. Lalo, the security officer came to the door immediately, saw my Mom's situation, and called 911. The EMT responded within 4 minutes and they got my Mom to the hospital promptly. On behalf of my family, I want to personally thank Lalo for his prompt attention, caring and understanding during this traumatic event.
Sandra Schaeffer
My father was at Monte Vista nursing home for only one month and our experience with everyone we encountered was exceptional. Exec Director Mike Heiner and Admissions Director Axel Vela were warm and welcoming. Nurses Emily Moran, Amanda and Brittney provided the most compassionate and loving care to my Dad our family. I highly recommend Monte Vista and will always be grateful to them.
Pegg Maldonado
When my father was ready to move to independent living, we visited 3 other options and he did not care for them. The minute we walked into the Monte Vista for our appointment, he was impressed by the gorgeous lobby and the availability of cookies and coffee. He loved the spacious kitchen, bedroom and living area in his apartment. He Enjoyed the activities, performances and friendliness of residents and staff. The last year of his life he was able to stay in his apartment with 24 hour care. Food and service are top notch. Always a friendly, smiling, helpful person at the front desk. My dad was totally comfortable and happy at his new home. Eternally grateful.
