Name: Accel at College Station
Address: 1500 Medical Avenue, College Station, TX, 77845
Telephone: (979) 272-1000
Rating: 2.9643

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Accel at College Station

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sonja welch

We are working hard and moving forward as a team with exceptional care for our residents. We remain COVID free and are doing all that we can to ensure we stay that way. I would encourage anyone with compassion, kindness and who appreciates teamwork to join us!

Mary H

Accel was recommended and advertises its services for respite care. However, they told me that they do not take firm reservations for specific dates. It's catch as catch can on the day the caregiver hopes to leave for a scheduled vacation. Clearly that is impossible for true respite care to allow a caregiver to go away on a scheduled vacation for relief time. Please stop advertising as 'respite care' and just be honest about what you really offer.

Karin Wallace

We have used Accel twice, 2018 and 2020. Both experiences were awful. There is no communication between staff and family. Medication was not given incorrectly. Meals did not follow required restrictions and most meals I had to go search for his tray because it wasnt delivered. Physical therapy department was awesome. Plan to go help your family member at least 3 times a day because staff is not helpful unless you search for it.

marla madison

The staff does not respond in a timely manner. Patient laid in his own waste and could not reach staff. Took over 3 hours to get a bedside urine bottle

Jessica G

After a social worker recommend this place we scheduled my mom's move there after her total knee replacement surgery. This place is nothing but horrible! They do NOT check on patients, I could here crying and yells for help from other room's. Every staff that came in Never knew what was wrong with my mom, I ALWAYS had to tell everyone that she does need help getting up. I wish they would have charts for each patient and be more active with me. They just forget about all of them. I even had a friend stay here and their experience was just as bad, not even remembering to give them breakfast/lunch/dinner and Never took them to PT. I can go on and on about this place. Just please If you're reading this DON'T TAKE YOUR LOVED ONE HERE!! I'm Very disappointed in the staff and the social worker that keeps recommending this place. The only people who I was happy with was the physical therapists that worked once a day with my mom.

B B

The facility is beautiful and the staff is very involved in providing good care. The administration is available to answer any questions and works quickly to address any concerns brought to their attention. I was even surprised when I got a follow up call to check on how things were going. They did a good job helping us to understand how a Skilled Facility is different than an acute care facility as I had the same expectations from acute care to the Skilled. Once they educated me, I had a better understanding of the process. They also had great follow up with me. The team works hard and it is appreciated. Some people just focus on the negative...this team tries hard to always focus on the positive and strive for improvement. Overall, it was a very positive experience.

Zebra Sixtwo

No one ever answers the damned phone!

Larry Daughtry

My Father Rev Bill Daughtry is the very first resident who moved into this wonderful place in October 2017. We have been so impressed and excited about Dad living here and we as a family are a very big part of his home. Dad and mom for over 60 years pastored and built Churches in Texas Missouri and Arkansas. DAD BEGAN HIS MINISTRY IN 1955 IN FT WORTH TEXAS. GOD HAS CARRIED HIM INTO A NEW TIME OF HIS WONDERFUL LIFE. I THANK EVERYONE OF THE STAFF FOR LOVING AND CARING AND LOVING AND CARING AND LOVING AND CARING FOR MY Father We love you All so much. Larry Daughtry

Michelle Artherholt

My grandmother is in this facility and I am not happy with the care, or should I say lack of care that she is receiving. It is unacceptable for her to lay in a bed where she is unable to get up and be left in a soiled diaper for on average an hour or more. You can ask an aide or a nurse either one to change her and you have to ask again and again! I have been in her room with her for over 2-3 hours and not one single staff member ever enter the room to check on her. She is not able to push the button to request assistance. They have brought her food tray in and just left it for her to fend for herself which she can not do. She had a stroke and is paralyzed on her right side. She attempts to feed herself. We have came in for a visit and she had food all over her where she had attempted to feed herself. They have brought her food tray in at 7:15 at night and said sorry the kitchen ran out of food and when asked what about silverware we were told Ill try to find some. Thankful we had plastic ware in the drawer so she could eat the Luke warm mashed potatoes from the styrofoam bowl. The list goes on and on! These are just a few of the complaints we have.

J Ls

I would not recommend this place for anyone. It looks great on the surface, but the service and care for patients who are bed-ridden is horrible. My mother is a patient here and unable to walk, sit up, or even turn over by herself due to a stroke. I have pushed her call button because she was in pain and it took more than an hour for anyone to respond. I have visited her for several hours and no one ever came by to check on her. Please do not put your loved one here. I am looking for another place for my mother.

Monica Jones

The facility is beautiful and most of the nurses and aides are wonderful and seemed to care for mom's well being, but the administration here is the most unprofessional than I have ever seen. Mom needed to be in a more secure facility and their way of discharging a patient with dementia is unacceptable. The administrator and the director of nursing set a meeting with us but prior to the meeting had the social worker text and say they had already made up their mind to discharge mom and that a meeting was not necessary. We demanded to have the meeting anyway so that we could hear the reasoning behind the sudden discharge. We were left waiting for 55 minutes before finally being called in for our meeting. We were given unrealistic stipulations for mom to be able to stay so she was discharged at dinner time that same day. So bottom line is do not put your loved one here if you don't want them discharged via text and phone call and know that everything can change without any notice.

Diane Bergmann

See my review on their Facebook page. Not a place to go for rehab after a total knee replacement. My husband received virtually no care, no ice packs (that I brought), no pain medication (that we gave them prescriptions for) and no exercise. The 3 most important components of a successful knee replacement. It truly was a FUBAR. No one ever called to check as to why we left in the middle of the night, no one offered a wheelchair or escorted us to our car.

barbara guidry

Really nie facility. My Mother is very happy there.

Brandi Riley

The staff here are awesome!! The facility is top of the line as well!

Jolly Malhoit

My friend was there for rehab. He is not a demanding patient. Probably why he did not get cared for by staff. Ended up with pneumonia. I would not recommend this place. Even basic care was not given.

Taynesha Obawusi

Great place to work excellent sceanery

Nigel Gregory

Beautiful place. Friendly staff

Janira Fowler

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Accel at College Station

1500 Medical Avenue, College Station TX, 77845

Call now: (979) 272-1000

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