Heartis MidCities

My 92 year old Mother moved to Heartis Midcities in June, 2019. We have been thrilled with services and care at Heartis! We find that the corporate attitude here is about giving the residence a satisfying quality of life while living here. For example, since there wasn't room inside, we were allowed to decorate Mom's Christmas Tree in the sitting area by her apartment. She really enjoyed sharing her tree and Christmas Spirit with her neighbors! Not too long ago, Mom slipped in the shower. The staff quickly responded to her call button calling 911 and me. Someone stayed with her making her as comfortable as possible until the EMTs arrived. Jeremy has been most supportive in coordinating her aftercare so that she can be in her independent living space safely and comfortably! Mom enjoys the restaurant-style dining room. She gets a variety of choices each meal. The wait staff is pleasant and responsive to her requests. Heartis has allowed my Mother to maintain her independence and personal living space while being close enough to me to continue to look after and care for her. I highly recommend Heartis!

This place is not recommended by me! ! No medical personnel for respiratory or pharmacy! Constant turn over in unhappy employees.. I could say more.. Do your homework first!!! Update: My husband nor I have yet gotten to speak to Jeremy about our constant fears and concerns of the safety of our loved one!!

Recently we moved Mom to Heartis from another facility where the primary activity was puzzles and bingo. My mom is a highly accomplished senior who did not just want to play bingo. In her first two weeks at Heartis she has enjoyed meaningful activities that matched her personality and talents and gave her purpose. I am so thankful for Heartis and their wonderful staff.

I am currently a licensed administrator for Long term care. I recently visited this facility when they had their open house. Wonderful facility and Awesome customer service! It was a pleasure to meet this team and hope to one day work with such a pleasant group.