Austin, Texas
Reviews
7 reviews
Leanne Bellamy
Elmcroft offers respite care and my Mother stayed there about two years ago while recovering from surgery due to a broken leg. She was wheelchair bound following surgery and was able to receive regular home health visits and outpatient physical therapy while recovering there. The staff was always at hand to help her with bathing and personal care. The residents there seemed quite happy and the staff was friendly and attentive. The facility was always clean. They had planned social events and entertainment that both my parents enjoyed as my father visited daily. I appreciated the 24 hour security. The patient care staff as well as the administrative staff were easy to contact for any issues or concerns.
julie guyette
I visit a resident here 5 days a week at meal time. residences are above average and public areas are pleasant. there have been occasions where things have gone missing. my biggest complaint is the food served here. I have seen over 60 meals and not one of them has looked appetizing. there is also an ongoing issue with a food allergy that is always overlooked. staff never seems to know what the food is and generally tell the resident its safe to eat when I know its not. the only fresh food available is salad - veggies are canned or frozen and terribly over cooked. the sign advertising farm fresh is a joke. residents tell me they have complained with no change. staff seems disconnected from the menu and generally have no idea what the food is by looking at it. theres a red flag for you.
Linda Anders
Elmcroft is substandard at all locations. Shame on you. I'm sad for your guests.
nancy ald
Philip Steele
Took great care of my grandmother Sible Evans in her advanced years.
