Unclaimed
22 reviews

Atria Lake Arlington

claimClaim
marker Arlington, Texas

Reviews

22 reviews
Lisa Minnis

06/18/2020
Got a call from Payton the director this afternoon to advise my father's dog is no longer allowed to visit him at the facility. He indicated a problem with fleas and ticks, my fathers dog is on bravecto which prevents fleas and ticks. When I made him aware of this he did not care, kind of like how they care for the occupants they are storing. The facility only cares about the money since it is a business. The occupant that has a dog is grandfathered in so Payton said. My father enjoys his visits with his dog which has been coming to visit twice a week for three years now. Last Friday my husband noticed my father had a broken finger which no one was aware of, this is an indication how observant and caring this facility is. The smell of urine permeates throughout the facility also. If I were in a position to move him to a better facility that cares about the occupants happiness it would have already happened, unfortunately my oldest sibling is in charge of his affairs as he has memory issues. He is not happy at this smelly place and now that they will no longer allow visits from his beloved pet he will be even more miserable. Seeing his dog brings him joy. I would not recommend this storage facility to anyone especially if they have a pet as they will not allow it.
Robyn Barrere

06/15/2020
I can not say enough good things about Atria , from the friendly and efficient staff to the beautiful facility!! We saw great improvement i. My mothers social life and overall demeanor in her days here . Thank you Atria for making my mom comfortable and happy !!
Linda Cook

06/13/2020
I highly recommend Atria Lake Arlington Assisted Living facility for their cleanliness, meals, a variety of activities and outings, and caring staff. This place and the staff have been an absolute answer to prayer. A little history - March 2017, after receiving recommendations from my parents friend and pastor from Fielder Road, my stepmother made the decision to move into Atria Lake Arlington, formerly Brookdale Lake Arlington. Dad has severe dementia and my stepmother, who was terminal, was dads primary caregiver. She wanted him comfortable with his surroundings before she left this world.My stepmother passed seven months after moving into the facility. During her hospice journey, the entire family received so much support and love from the entire staff.Before and after my stepmoms death, my husband and I had, and continue, a daily physical presence. We daily witness the compassion and concern each employee has for each resident. We know each employee by first name, we know each resident by first name, and we consider them affectionately as family.The negative comments submitted against this facility are most assuredly submitted by uninformed or non-participating family members.In the past two years we continue to encourage dad to participate in the many activities offered to the residents; however, because of his severe dementia, this requires us to accompany my father on outings and in/house community activities. Bottom line - Because we are physically present - we know first hand - every resident is well cared for and they are loved.
Randy Goode

06/04/2020
I though my mother would be the last person to leave her home for senior living. But after a week she loved it. That was almost 5 years ago. She passed away recently but during those years she was happy and treated like a queen. It was great for her and gave me the peace of mind she was safe, secure and taken care of each and every day.
Paula Gibson

03/20/2020
This has been a wonderful place for my mother-in-law. The people there have been so friendly and welcoming. It is a great environment with awesome people.