The Clairmont

Great staff and nice apartments. Good place forseniors to live!

As much asy husband's grandfather enjoyed living here and the food was AMAZING and the staff was wonderful (while he was alive) the way they handled his death with the executor of his will (my mother in law, a VERY known face up there) was DESPICABLE, AND ETHICAL AND IMMORAL. First of all he passed away about 6 days for rent was due and they let her know that they would be taking rent out of his account as they need a 30-day notice......Yes to make sure that your relationship with God is so good that he lets you know when your loved ones going to pass away therefore you can give a 30-day notice otherwise you will be charged rent the next month. Then to top it off we were up there the day of the funeral to clean some things up in his room and she was approached by someone who worked there and handed a bill for a hundred some odd dollars for rent that was not taken out of his account. For the first few days of the next month .... it's confusing. Yes. The way it was explained to her is that they take out rent on the 10th of the month as a courtesy to everyone, but their books run rent from the first to the first of every month??? Makes zero sense. Then they hassled her about his call button and where it was. Somewhat understandable, but more than likely it got taken or was somewhere on his body when HE PASSED AWAY. They also hassled her about a cable box and remote that we returned to the cable company asap that HE was paying for. When I say hassled I don't use it lightly. Keep in mind he paid rent every SINGLE month for YEARS no problem and was never an issue for these people. She couldn't even properly grieve until she was completely done with this place because of how they treated her. It isn't really their fault at the Clairmont per say they are only doing what their management company (THE HOLIDAY TOUCH) asks of them, who by the way would NOT speak to my mother-in-law despite many many attempts on her end to get a hold of somebody or have somebody call her for management. She lost her FATHER and was treated like a tenant who was trying to skip out on bills. Beware placing your loved ones here.

Nice apartments. My friends are happy here.