Hearthside Senior Living

A Beautiful assisted living community, very warm and inviting. The staff are kind and loving and the care is exemplary! Highly recommend this for your loved one.

Beautiful facility, however, the care does not match the aesthetics of the facility. It lives up to its name: Hearthside, because you often see the aids sitting Hearthside. I found this odd because they should be making rounds helping residents. The daytime staff of okay but the night and weekend staff was often so short handed that at times I have personally witnessed one aid to the entire building on more than one occasion. I have so many negatives about this facility including but not limited to my mother being given the wrong medications or no medications at all, pendant not working which resulted in a fall, food is horrible (she lost 40 pounds in a 3 month window), lack of nursing (the nurse is very verbal--will tell you everything you want to hear but in the end the actions are just not there), revolving door of aids and nurses, and lack of care, lack of care, lack of care. If your loved one needs assisted living, this is NOT the place. They do minimum assistance and then require you to hire an aid to sit with your loved one in order for them to 'stay safe'. When you are paying over $4,000 a month to live there you expect to not have to pay an additional price for aids. After months of frustration, we moved my mother to Robinwood--best decision I ever made. She can age in place and they have a program called Right At Home that will assist your loved one. DO NOT WASTE YOUR TIME OR MONEY on Hearthside. It is nothing but a money maker!

Wonderful community and great staff!