Life Care Center of Copper Basin

The staff is nice. However, they are not on the same page when it comes to asking a question! My mom was told she couldnt buy food there and that there was a gas station nearby, she actually can purchase food from the cafeteria when there with my dad! I am also shocked that my dad is a diabetic and they dont check his blood sugar except once a day at like 3am, he is a severe diabetic that takes long acting and short acting insulin. There was also an issue with his insulin and as of today, the Dr over the facility never returned the nurses call!!!! My dad also has a severe heart condition for which he takes medicine to regulate his heartbeat, they gave him his night medicine 5 hours late, supposed to have given it to him at 9pm and showed up at 2am to give him his meds!!! My dad was there for 4 days and my mom finally had to ask for linens to change his bed. I am also shocked that as much as we are paying, my mother was told they do not have Sprite or Ginger ale, she had to go buy it for my dad to drink! I am extremely surprised with the bugs that are there as well!!! We chose this facility because it said 5 stars, I am so disappointed!!! Please understand that the staff is very friendly and this is not meant to downplay the job they do everyday!!! The therapy department was excellent, I would definitely give them a 5 star

The folks are good 2 my Grandson.