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Brandon, South Dakota
Reviews
3 reviews
Scott
Please do not let your loved one stay here!! My mother in law was here and it was awful! They asked for extra charges for multiple things but still won't care for your loved one. They left her unkempt and when she needed medical attention, had to beg and plead to get them to do anything.
Peggy Snyders
Agree with everything he said !
Don Wipf
I had a family member at Helping Hand for over a year. She may not know exactly what pills she got with each meal but she knew the colors, shapes, and number of pills for each meal. She got the wrong pills, not the right number of the right pills, etc on many occasions. They seemed unconcerned. She was a diabetic, but got fruit cocktail in heavy (sugar) syrup at least daily. They claimed to have a dietitian, but we never saw one and meals were not customized for individual needs.Her bathroom had urine and feces on the walls for days at a time, and was unusable much of the time because of the mess. Complaints went nowhere. Who wants to live in a place like that? She was so depressed that she mostly just wanted to die. We moved her out of that place to somewhere new and she is like a new person. She is happy and pleasant now. We are still trying to get our deposit back, but every time we call the owner is 'out' and they have 'no way to get a hold of him'. He does not return calls or messages. He does not answer his home phone either. Find somewhere else, you will be happier than at this place. Would not let my dog live here.