Arden Courts of Monroeville

Attentive staff providing quality care.

Arden Court is TOP NOTCH. My sister and I researched many facilities and choose Arden Court because it was clean, had a wonderful atmosphere and we were impressed upon the first visit. My 'adoptive aunt' has been there now for a year, she is thriving and we couldn't be happier. The staff is wonderful, starting with the administrative office to the nurses to the aids. They treat our aunt like she is family. They are all very kind and caring. The rooms are perfect - clean and bright. The facility makes you feel like you are truly at home. The entertainment is great and she loves to go to the social room. She has made friends with residents, visitors and staff. Our aunt is happy with her room, her care and the food. Her health has actually improved over the last year. We stop and visit daily (once or twice a day) so we see what is happening there and we HIGHLY recommend Arden Court. There isn't a better memory care around !!

I called and spoke to the only supervisor at Arden court in Monroeville. I am having an issue with an acquaintance of my aunt who is a resident at Arden court. The supervisor was rude and had already formed an opinion about me. She refused to listen to my side of the story. She told me I was wasting her time and was ending the conversation. After hanging up this supervisor immediately called my aunt's acquaintance to tell her that I was complaining about her. This supervisor did not handle the situation professional. She should have remained neutral and listened to both sides of the story. Instead she chose to take sides and acted immature when she made the call to tattle on me. I am very upset and will pursue this issue further. I worry about the type of care my aunt is receiving at this facility after witnessing this type of behavior from a supervisor. This is unacceptable! I plan on keeping a close eye on my aunt. You can never be to careful. I only have my aunt's best interest at heart.

Our mother/mother-in-law has been a resident for four months. Her care has been excellent and we have peace of mind knowing that she is getting such outstanding care. We just celebrated her 89th birthday today. The staff was outstanding and provided everything that we requested. She enjoyed her birthday celebration with family and friends as result of the outstanding support that we had from all of the staff. We could not be happier that she is in such a wonderful facility.Ritchie Family

My family chose Arden court In monroeville for my fathers care. Living far away my sister and I were worried because we couldnt visit often and show him the love and care that he deserves. Our recent visit to your facility has resolved our concerns on that matter. We were impressed with the truly compassionate care that he received from the caregivers at Arden court. We could tell that the empathy given to our father was genuine and that he never felt alone and had friends. We loved hearing the stories that the caregivers shared with us about our father. We would like to give special recognition and thanks to 4 employees: Montell M., Callie W., Matt, & Felix. These 4 employees are exceptional and posses real people skills . . Management: please let them know how much we appreciated them.Connie and Karen. The twins.