Ashland, Oregon
Reviews
5 reviews
Pamela Plowman
My mother has been living here for more than 10 years. The facility changed ownership several times during this period. The quality of care went from good to fair to poor until it became Maple Ridge. What a wonderful change! My mom no longer worries about frequent staff turnaround. The staff is very attentive and has lots of fun together and with the residents which, I think, is my mom's favorite part. The meals are excellent and personal preferences are happily accommodated. Even with the COVID situation, she is quite happy living there and no longer looking for possible other locations. And the rest of her family is happy, too! Thank you so much, Maple Ridge. Your terrific care is so much appreciated!
Lunette Fleming
The conditions at Maple Ridge have change for the better since my mother first moved there when it was Brookdale. At that time it felt like we were on a sinking ship. New management turned things around. I am very happy with the changes and so is my mother. If something needs fixing in my mother's room the maintenance staff takes care of it quickly and cheerfully. The food is well prepared and tasty. The nursing staff is attentive to my mom's changing needs. The management is available and eager to address concerns. The housekeeping is consistent and friendly.
Elizabeth Borne
My Great Aunt has lived at Brookdale for the last few years. They have their ups and downs but the new management team is top notch. The new director knows what she is doing, i am impressed with the quality of care i am seeing with my Aunt. They are all warm and friendly and my Aunt has mention that the new Chef is really good!! Today they actually had a special themed lunch everyone was really enjoying and the managers were all there having a good time too.
Paul Jerkins
Should only be a half star. I was looking for a place for my mom and felt and treated like i was being railroaded into signing papers like I was at a used car dealership so I left and will never send anyone of my friends there for any of there loved ones. All they care about is money!! Not the elderly!!
Deb Griffin
It's been an adventure moving mom closer to us! Brookdale Ashland (assisted living side) was over the top helpful and everyone kind to mom. Still in the honeymoon period but she is very happy with the move and her room. There are the usual caregiver staffing issues, however it seems the facility as a whole tries very hard to minimize the impact to the client. A new chef on board is turning out tasty food.., though still getting up to speed a little. It's giving mom a little extra light in her eyes!
