Bonaventure of Albany

This location is beautiful and spacious but the work staff seems to be young and untrained! The turn over for staff is very high.The dining has quality issues with food and the wait can be long. I spend weekends with my grandma and have noticed meds not being administered and house keeping going weeks without being done! Staff has admitted to no housekeeping being hired yet they still charge $700 a month! The management has ignored our familys complaints. No resolutions! Unfortunately this chain of senior living facilities are taking advantage of the weak and old! Bonaventure makes huge profit and cares nothing about our seniors! Dont make the mistake of letting your love ones live in one of these facilities!!!

What an amazingly beautiful place. The employees clearly work hard and the residents are always smiling. Would recommend!

BEWARE!!! This place is a total scam!! Im in the process of legal actions toward Albany Bonaventure. We gave them a deposit and first months rent to hold a room which they cashed immediately before even doing an assessment! We told them specifically we can not afford it if shes higher then a level one. They assured us she sounded no higher then a level one. They called back after 2 weeks and said she was the highest level which is $5000.00 extra a month. I let Them know we cant afford that. To this day, 2 weeks later I still cant get my deposit back. BUT WAIT! It gets worse!! We started getting bills for her meds and she didnt even move in!!! If that doesnt sound like a scam I dont know what does! PLEASE listen to all these bad/negative reviews, they are true. Shame on you!!!! SCAM!!! What they are doing is not only illegal it is a disgrace!!!! Unfortunately my attorney has to handle this which is more costly. I just want people to be aware. Im tired of calling everyday and getting the runaround!!!! Im going to every social media to make people aware!!! And one more thing, Brookdale assessed her at a level one which is the lowest cost level!!! GO TO BROOKDALE UP THE STREET, so much better!!!

When looking for a senior independant living environment for my mother-in-law, we did our due diligence in visiting a number of places in the Lebanon, Corvallis, Albany area. The visit to Bonaventure really sealed the deal for us tho! Yes, the facility is beautiful & well-appointed ... the food good... TONS of activities, many of which are designed to include family & friends of the residents. But what really sealed the deal for us was the staff -- the attention by the staff to my MIL has been wonderful. She feels secure and safe and that her well-being is being looked after by the staff. A special shout-out to Angel, who helped all of us navigate thru this transitional time. During multiple phone and in-person conversations with her, she was continually patient, kind, informative and showed such a heart to find my MIL 'the perfect apartment' right off the bat... which she did!! Angel's enthusiasm for the well-being of my MIL extends out to us as well. My MIL has been living at Bonaventure Albany for almost 4 months and is truly happy.. we know Angel's door is always open to any questions, suggestions or comments.