Primrose Retirement Community of Shawnee

Wonderful staff and facility!

My dad has been here 3 years now, being one of the first to move in after opening. At first, he loved it, loved the food, people, etc. Now, he prefers to eat take out food, cereal for dinner, or meals that a friend brings over. Food has been his main, really only, complaint for past 2 years. I've called, written to owner, managers, and everyone I could think of, always get lip service, but no improvements that dad can notice. I know you can't please everyone all of the time. But dad was used to home cooked meals, seasoned, and hot. He does not get that anymore. I always try to join him for a meal when I visit. Cold chili, cold oatmeal, not many choices. When he first moved in, we would all eat in the dining room - varied menu, great food, excellent service. Now, we go to Braums and bring in burgers (well, not really, but we don't head to the dining room to share a good meal). Staff has turnover - used to everyone knew dad, me, kids, etc..... Now, I don't know any of them..... never a manager on duty on weekends when I'm there. Not sure there even IS a manager full time here anymore, I can't compare to others, but for the cost, the food should definitely be higher quality, prepared professionally, and served HOT. The facility is nice - pub, movie room, exercise room, and guest rooms (2) for when I visit... but I would move dad if I didn't think it would upset his routine. Shop carefully!