The Veraden Senior Living

Mother resided here since opening until about half a year ago. Buyer beware!! Looks nice, but care is what matters. Stay away if you want meds and health records kept accurate- mom's were frequently wrong dosages, missing meds, misplaced dr orders, even wrong meds being given the very day I checked her out to bring her home. Stay away if you want decent food to eat and not have to wait for the usual 2 hours at each meal. Stay away if your mother is memory challenged, because they will push you into memory care before it's time, just to make an extra buck. Stay away if you want honesty in the point system that determines fees, because you will ultimately pay for the smallest of services that you are told are included assisted living basic rent. Stay aware if your loved one needs aides to help in transfers, etc.- my mother's neighbor had to call out for over an hour most days in order for aides to remember to take her to meals. Stay away if your loved one needs attention during the night- that staff is known for letting residents remain in urine-soaked clothing until the day shift comes on duty, I would not recommend this facility to others, although plenty of capable staff members work here- the manager withstanding!!! (Most of these reviews are written by employees). I should have moved my mother earlier but kept hoping it would get better. It did not.

My Mother has lived at The Veraden for the past year. It is a very nice facility. The staff is excellent and very caring. They offer many activities throughout the day that she truly enjoys. The residents are able to be part of committees to help improve life at The Veraden. I love this feature, but it has not improved the problem of the meals in the dining hall. She has been the head of the culinary committee for a year and hasn't seen much improvement. We really do love The Veraden, but the biggest complaint we have and continue to hear from other residents is the food. This facility could easily be a 5 star facility if the Administration would listen to the residents and improve the meals.

This was written in early Sept., 2019I have been an IL (Independent Living) resident since the facility opened in January 2017. The decorating is especially impressive. The IL Dining room makes the place. The IL activities director, Ryan Dixon, is full of energy and provides many activities. Some residents organize their own activities. The driver, (Warren Gately) for the courtesy car for those who dont drive is excellent.By far the biggest, and for many IL residents the only, problem is with food and food service. No one is starving go death, but there is unhappiness. If you arrive at the end of dinnertime you may find the featured item is no longer available. Occasionally they are simply out of something they should NEVER be out of. Happily many items are still available. Normal accoutrements need to be requested and are often forgotten. Experienced residents learn, over time, what is prepared to their liking and what is not. Food service time routinely can be up to an hour in IL. Residents should learn to not all show up at the same time, but that isnt going to happen. The servers vary from excellent to the opposite. If the dining room were a restaurant, it is unlikely you would ever return. But then, who would go to any senior living facility specifically to eat! It is a great opportunity to show your sense of humor and enjoy your new friends!There is a lesser problem which bothers only some of us, and that is with the way information is conveyed (or not conveyed) to and among IL residents. The grapevine is active, but not all residents are in the vineyard, and the information gets distorted as it spreads. A bulletin board for use by residents was requested but it became a bulletin board for management, and it is located in a hall where few routinely go. Residents are allowed to post there, if approved by management, but that just doesnt happen.Neither the food nor the information shortcomings are reasons for not joining us. Just be prepared for things being the way they are. Would they be any different somewhere else? It is a great place to be, for the price.

My grandmother is in assisted living and is so loved and happy. Wonderful nursing care and activities are awesome. Best in Edmond!!

Great team and wonderful care. Beautiful community!!!