Dublin Assisted Living & Memory Support by Senior Star

Best way to describe this community: Loving, upbeat, clean and comfortable. Clinical Care: nursing team has been very consistent over the past 14 months. Many nurses have been working with Dublin Retirement for 12+ months, some since the community opened. Very little turnover in nursing. Clinical team knows the residents and assignments well. The nurses work with a rounding Neurologist, OSU Primary Care Physician, 2 CNPs, psychiatry, and podiatry. The community partnerships offer (IN HOUSE ) PT/ OT/ Speech, Skilled Nurse Services, lab, X-Ray and efficient pharmacy services. Administrator is a true team player, you can find her helping on the floor, styling residents hair, assisting with scheduling, serving food or helping in activities. Programs: The best hidden secret! Delay the Disease, Rock Steady Boxing for Parkinsons, yoga, Tai Chi, Zumba Gold, Gardening, Painting, Crafting, Happy Hours and the list goes on. Residents are happy, cared for and loved at this community. Many residents consider the care givers family. Ive been able to observe many other communities in the area, this community really does have a lot to offer. I would recommend this community for loved ones and potential employees.

This place is so unorganized! The Nurses don't know there jobs! Some are racist and they shouldn't be there. Aides that call off profusely. Always short staff. I can say more but I'll leave it at that. Good Luck!

I rarely do business reviews but I am compelled to let others know about the disappointment I have experienced and poor care at this facility. Its an extremely hard transition to move your parent or loved one in to a place that isnt there home but I was sold on this facility that it would be like home. They start off by making promises that they should never even voice to someone going through this process. The marketing is very fake and needs classes on realistic ways to gain their residents. The move in process was chaotic and nobody seemed to know what was happening, including the nursing staff and DON. The housekeeping and upkeep at this facility has been atrocious to say the least. Activities? What activities??? This was one of the most important things for making the decision I made to chose Dublin Assisted Living and they have failed over and over again with engaging their residents in activities. They need meaningful activities and ways to get to know one another. The pictures they post are just pictures of the same few residents doing the same activities and they have a director and an assistant to work together with their activity department and the main director is clueless how to lead and engage that population. It breaks my heart to hear the way the staff interacts with their coworkers and I have even heard them speak poorly to some of the residents. Memory support staff should not be broadcasting any resident information becuase this is a major violation of Hippa. I will report what I hear. The nursing assistants are very unprofessional on this unit and have no supervision. They speak very openly and they are not trained for that special unit. They do have a couple of good employees but not as many as they need and the ones that are good, are not appreciated by their supervisors from what I have seen. They do so much for the people we love and care about and it shouldnt be that way. I shouldnt feel that I need to be there all of the time when Im paying a lot of money for a roof over her head which is basically all she is receiving. The administrator is very inexperienced and Im surprised that she is qualified to run this type of business or any business for that matter. I have complained and spoken with her multiple times, only to be told I will look into it and that shouldnt happen. I never see improvement so I stopped going to her because these things are happening and nobody is addressing them. They really need a new administrator or someone to step in on a higher level and start over. Please help these residents get the proper care they need and deserve. Please improve the activities and step it up for the sake of the residents in this building. They need activities and they need something to look forward to. They need better quality food and nutrition at this stage of their life. I wish I would have posted this sooner. I hope this helps.

I have worked at Dublin Assisted Living and Memory Care since December and I am so amazed at how welcoming the community has been to me. The management team is always there to help in a split second. The residents are so involved and contribute to make this community a 5 star place. We can't forget Murphy--the dog amazes me--he loves the camera--I think he is in any picture ever taken at the community. Senior Star thanks for allowing me to be apart of the Dublin Assisted Living and Memory Care Community!!!