Rooms are left dirty. Residents are left sitting in soild pants. Staff is horrible. Patients are left suffering. If you love your family member, dont send them here. If I could rate negative stars, I would.
Would NEVER recommend anyone to place their loved one here. Rooms are very dirty, beds unmade and left with dirty linen. Definitely makes you wonder about the care of your loved one & my own.
We can't say enough for all of the care that has been provided our family members while they have been at Altercare! All of the nursing staff are very attentive and caring. The STNAs are amazing! They are so caring and go above and beyond with their patients! The attention given is top notch! They know each and every one of their patients well and know how to redirect and handle each situation in a respectful and appropriate manner. Dr. Becky Strickland has been amazing. She provides exceptional oversight and is always willing to meet with family upon requests. I appreciate her communication style in dealing with patients and families. The support staff is always friendly and helpful when requests are made and will address issues/challenges that come up with respect and a smile! The Director is very caring, kind and courteous. She has been so helpful and willing to spend time with clients until all questions are answered. Thanks to all for your kindness and care....you all are AMAZING!Krista Gerhart
This place is unfriendly,they didn't take care of my loved ones and would never put someone in this nursing home. I had a love one pass away their, I know it was because of the care. Nurses never once said or done much for our family during the sad time. Even the upper staff said nothing to us. It's a very uncaring staff.Whenever we were their the nurse sat at the desk.