Heritage Woods Senior Living

I have a friend that was there and the staff was as good as expected the food is horrible at times front desk staff is great and maintenance well I've heard alot about maintenance...if it was me I'd check into this place real thoroughly before putting family there and the rating on this web site is an 3.1 that says alot there

I am writing this review to let everyone know just what to expect from this facility. I have two parents in this facility for the last two years. We started off in independent living and as their health declined we moved to assisted living. I have had to move my father to memory care now but mother still remains at heritage woods. I know the entire staff at this facility, 1st through 3rd shifts through our two-year journey. There is no way anyone could expect better care than what this facility provides PERIOD! I can honestly say I have absolutely zero complaints about anything at heritage woods. My mother is difficult with Alzheimers but the staff has embraced her and they know and understand her and she has many difficult days. They treat her with the upmost care and respect even through days when she is less than nice to them. Her apartment is always very clean and so is my mother. They help her pick out her clothes for the day and dress her and she always looks nice and fresh. Anytime there is a concern about her health they call the doctor in without hesitation. Christian Fields is the assisted-living administrator. What an angel she is and a godsend to my family. I recently had to put my father in memory care at a different facility. I have to say he is not clean he is not shaved which I never experienced one day at Heritage Woods. So If anyone reading this review has further questions for me, my name is Pamela Deese and the facility knows how to get in touch with me and they have my permission to give you my contact information. Quite frankly it upsets me to read anything negative about the heritage woods. These people have been through hell with me and theyre just totally awesome!

I worked privately with a client there.. the building was absolutely beautiful.. the front desk receptionist's seems to be the nicest people ever... everybody else I came in contact with was completely rude.. About 75% of the people that work in the Assisted Living Part need to go through sensitivity training. Waitresses in the upstairs dining room seem to be doing a fantastic job and staying on top of everything.. the maintenance staff seem to be extremely short staffed and look like they could use some help..

I have lived at Heritage Woods for 5 years. At this point, we have an excellent staff, good food, and many activities. Our Executive Director is very professional and caring. Our maintenance team is always on top of issues with the building. And our transportation to doctors visits and outing is the best! I would invite anyone who is looking for independent or assisted living to visit.

Going downhill fast. Chef quit, food quality declined. Activities director quit. Residents left to come up with their own games and activities. Cleaning staff with the exception of one or two barely clean the rooms. The wait staff is wonderful and hopefully that won't change.