Montgomery Village

Visited my Sister at this location today & her room was overbearing with urinal so strong until I had to leave the room due to my breathing problems & pump myself with both my med 's, so I would not have to go to hospital myself.. It was on her bed & all in carpet. when asked why ? was told that they are working replacing the carpet. Sister not able to speak for herself so I guess they just treat her as though , well you can't say anything to us about it so we will take our time. I cried she cried and my other family members cried . So hard to believe that they would treat a human PERSON like this ?? Week 2 short staff not much changes for my sister care. This time I took photos of my sister , look & time of how long it took for staff to come in dining room to check on her and other patients in that area. So sad watching then with no assistance for such long time , I was watching my sister and several other patients were asking for help just wondering around this dining area so sad. #3 week same as before but this time had bugs crawling & she is not eating and she is losing weigh'. so sad how and why they are still open still ???

Staff are so caring! Residents are always so neat n seem Happy! Food is good!