HeartFields at Cary

My grandmother lived in the Memory Care unit (referred to as 'BTR') at Heartfields of Cary. While she was living in the BTR, we had concerns about the amount of stimulating activities available for the memory care residents. In my experiences visiting my grandmother, I did not see any activities taking place in the BTR. This was one of the reasons that we decided to move my grandmother to a new facility. However, on my exit meeting with the Heartfields Director, she seemed to take our concerns to heart and promised change. She reassured me that she would personally ensure that residents do receive the promised activities in the future. While we did feel the amount of activities were lacking, we were pleased with the physical care provided to my grandmother by the care staff. The majority of the staff were caring and loving towards my grandmother, and a few of them have even made plans to visit my grandmother at her next assisted living facility. I would just suggest that you ask and check to ensure your loved one is participating in regular stimulating activities while living in the memory care unit.

I placed my mother in Heartfields several months ago and I am totally satisfied with the care she is receiving. Everyone is caring and compassionate. The staff shows that they are very concerned about her well being. The first time I went to visit I found her in an exercise class, something before now she would never even be in the room for. The activities director is wonderful, always engaging the residents. They even do manicures every Monday. I was told I could meet the group at any outing saving me from having to provide transportation for her to enjoy things outside the facility. I have attended a luau and Halloween party and can't wait for the holiday party. I really appreciate the staff's effort to be sure the family is involved in all aspects of the resident's life. I would and have recommended this facility to others.

My mother moved in here and so far its great. Despite a glitch on move in day, management stepped in and made it right. I left feeling like she was in good, caring hands.

Heartfields has become a second home not only for my mom, but for me too. The staff is so caring and compassionate. Communication on all levels is excellent; if a request is made, I can rest assured it will be handled.